PediaSure® Terms & Conditions
1. Pediasure and Babies R Us Competition terms & Conditions
2. PediaSure® 3+ Awareness campaign terms & conditions
3. PediaSure® #SNACKSPIRATION campaign competition terms & conditions
4. PediaSure® Checkers back to school terms & conditions
5. PediaSure® Clicks back to school terms & conditions
6. PediaSure® Dis-Chem back to school terms & conditions
PEDIASURE® AND BABIES R US COMPETITION TERMS & CONDITIONS
1. The PediaSure® Babies R Us Competition (“Campaign”) is operated by Abbott Laboratories South Africa (Pty) Ltd (hereinafter “Abbott” or “we” or “us” as the context may require).
2. These terms and conditions (“Terms”) govern the operation of the campaign and participants (hereinafter “Participants” or “you” as the context may require) participation in the competition.
3. Only permanent residents and citizens of South Africa who are 18 (eighteen) years and older and in possession of a valid South African identity book (“Participants”) shall be eligible to participate in this competition.
4. In accessing the Campaign’s website https://za.pediasure.abbott (“Website”), Participants agree to (i) these Competition Terms (ii) the Website Terms and Conditions (Section 2) and (iii) the Privacy Policy (Section 3).
5. The competition will commence on the 20th of May 2023 and will close on the 10th of June 2023, at 12:00 am (the “Closing Date”). Any Entry created after the Closing Date will be deemed null and void. Abbott shall not be liable to Participants as a result of Entries failing to be created or being created late due to any reason.
6. Abbott reserves the right to, at any time, suspend or terminate the competition without any liability to any Participant(s).
6.1To enter this competition, Participants will be required to:
- Follow PediaSure South Africa at PediaSure South Africa | Facebook
- FollowBabies R Us South Africa at Babies R Us South Africa - Home | Facebook
- Share your favourite way to use PediaSure in your recipes and tag 2 friends and #PediaSureSa & #Babies R Us Sa
7. All participants who meet the eligibility requirements set out above will be automatically entered into the competition upon completion of the above requirements.
8. By participating in the competition Participants agree and consent to their Data being captured and used by Abbott for those purposes as set out in the Privacy Policy.
8.1 The prize is a PediaSure Hamper, containing the following items:
- 1x PediaSure 850g tin
- 1x Growth calendar
- 1x Box of Crayons
- 1x Small notebook
9. Ten (10) winners will be selected based on meeting the requirements for the competition. The judges’ decision is final and no correspondence in this regard will be entered into.
9.1 Abbott shall make 3 (three) attempts over 2 (two) working days to contact and notify selected winners. If the selected winner cannot be contacted after these 3 (three) attempts, then the winner will be deemed to have forfeited their prize and a replacement winner will be selected from the names drawn from the remaining qualifying Participants. This process shall continue until the winner has been successfully contacted as per these Terms.
9.2 Prizes may not be redeemed for cash and are not exchangeable.
9.3 Abbott may, upon receiving the prior written consent of any winner, publish such winner’s name, surname, and images, including photographs, on, inter alia, Abbott’s Facebook page without any liability to Abbott or any remuneration being due to the winner.
9.4 Abbott reserves the right to extend, reasonably shorten or suspend the time period of the Competition whenever it should so choose for technical, commercial, or operational reasons, or for the greater public good, or due to a “force majeure” or generally for any reason whatsoever within its sole discretion, on condition that it notifies the participants.
9.5 Abbott reserves the right to terminate this Competition immediately at any stage, without liability to any Participant, as may be required due to changes in legislation, or if required by any national, provincial, or municipal authority.
SECTION 2: WEBSITE TERMS & CONDITIONS
Terms and Conditions of Website Use
These terms and conditions apply to your use/access of the PediaSure® and Babies R Us Competition https://za.pediasure.abbott/
Your access to this website is subject to the following terms and conditions which may be updated by us from time to time without notice to you. By accessing or using this website, you agree that you have read, understand, and agree to be bound to these terms and conditions, as they may be amended from time to time, as well as to the terms of our Privacy Policy and Cookie Policy, which are hereby incorporated into these Terms and Conditions. You are responsible for periodically reviewing these Terms and Conditions for applicable changes. Your use of this website after posting by us of any changes to these Terms and Conditions constitutes your acceptance to those changes. If you disagree with these Terms and Conditions (as they may be amended from time to time), or are dissatisfied with this website, your sole and exclusive remedy is to discontinue using this website.
Disclaimers
You acknowledge and agree that:
We do not warrant the accuracy, effectiveness and suitability of any information contained in this website. Each person assumes full responsibility and all risks arising from use of this website. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Abbott reserves the right to make additions, deletions, or modifications to the information at any time without any prior notification.
Abbott makes no representations or warranties of any kind or nature with respect to the information or content posted on this website. Unless otherwise stated on this website, Abbott hereby disclaims all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement. In no event shall Abbott be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of this website and/or the information or content posted on this website, regardless of whether Abbott has been advised as to the possibility of such damages.
Abbott is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites.
Abbott will endeavor to keep this website available for use however; we cannot guarantee this and take no responsibility for any loss or damage that occurs due to an interruption of access to this website. Abbott may interrupt access to this website for maintenance reasons or for any other reason, at Abbott’s sole discretion.
Your use
You understand, acknowledge, and agree to the following:
By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local and international laws, rules and regulations.
Except as expressly stated and agreed upon in advance by Abbott, no confidential relationship shall be established in the event that any user of this website should make any oral, written or electronic communication to Abbott (such as feedback, questions, comments, suggestions, ideas, etc.). If any Abbott website requires or requests that such information be provided, and that such information contains personal identifying information (e.g., name, address, phone number), Abbott shall obtain, use and maintain it in a manner consistent with our Privacy Policy. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Abbott shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Abbott is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights.
Intellectual Property
The information, documents, and related graphics published in this website (the "Information") are the sole property of Abbott, except for information provided by third-party providers under contract to Abbott, its subsidiaries or affiliates. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Internet site are used separate from accompanying text. Abbott is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott.
No use of any Abbott trademark, trade names, trade dress and products in this website may be made without the prior written authorization of Abbott, except to identify the product or services of the company.
If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Abbott by providing our copyright agent with the following in writing:
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit Abbott to locate the material;
- Your name, address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is infringing and not authorized; and
- A statement made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
- The electronic or physical signature of the copyright owner or a person authorized to act on the copyright owner’s behalf.
To submit a notification of claimed infringement, please contact Abbott's Designated Agent at the following address:
Email: trademarks@abbott.com
Privacy and Security
Abbott is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our Web site. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using our Web site, you agree to be bound by that policy.
Limitation of Liability
Abbott does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, this website. Reliance on these materials, information and opinions is solely at your own risk. Abbott disclaims any liability for injury or damages resulting from the use of this website, or the content contained thereon.
This Abbott website, the site content, and the products and services provided on or available through this website are provided on an “as is” and “as available” basis, with all faults. In no event shall Abbott, or its subsidiaries, affiliates, vendors, or their respective directors, employees or agents (hereinafter “Abbott Parties”) be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, this website, the site content, any services provided on or through this website or any linked site, including any special, indirect, punitive, incidental, exemplary or consequential damages. Except in the case of death or personal injury caused by their negligence, Abbott and the Abbott Parties hereby disclaim, to the maximum extent permitted by applicable law, liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with: (i) use of, or inability to use, the website; (ii) use of information or content on the website; (iii) any services provided on or through the website; and (iv) interception or unauthorized access to personal information submitted to the website, including, without limitation, the following categories of loss or damage, whether or not Abbott has been advised of the possibility of such loss or damage:
- loss or corruption of data
- loss of profits
- loss of anticipated savings
- loss of business opportunity
- loss of goodwill
- loss of reputation
- special damage
General
You agree that these terms and conditions describe the entire agreement between us with respect to its subject matter. These terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa. If an arbitration panel of competent jurisdiction finds that any provision of these terms and conditions is invalid or unenforceable, you agree that the other provisions of these terms and conditions will remain in full force and effect. Any dispute arising out of, or in connection with, these terms and conditions, including any question regarding their existence, validity or termination, or the legal relationships established by these terms and conditions, shall be referred to referred to arbitration in accordance with the Rules of the Arbitration Foundation of Southern Africa (“AFSA”). The arbitration tribunal shall consist of one (1) arbitrator appointed by the AFSA. The seat of the arbitration shall be Johannesburg, Gauteng. The arbitration proceedings and award shall be conducted and written in the English language. The arbitration award shall be final and binding on both Parties and not subject to any appeal.
SECTION 3: PRIVACY POLICY
This Privacy/Cookies Policy explains how we handle the personal information that you provide to us on the Ensure® Real Madrid Campaign Competition Web Site controlled by Abbott Laboratories South Africa (Pty) Ltd (including its subsidiaries and affiliates) which link to this Privacy/Cookies Policy (referred to as "Abbott Web Sites") and when you contact us by telephone. This Privacy/Cookies Policy also describes the collection of certain other types of technical and web browsing information through cookies and similar technologies on Abbott Web Sites.
This Privacy/Cookies Policy does not apply to personal information collected from Abbott Web Sites that do not link to this Privacy/Cookies Policy, or to third-party web sites to which Abbott Web Sites may link. Your use of Abbott Web Sites, which link to this Privacy/Cookies Policy is subject to this Privacy/Cookies Policy and the Terms of Use.
Please read this Privacy/Cookies Policy before using Abbott Web Sites or submitting personal information to us.
On occasion, Abbott may offer apps, special programs, activities, events or promotions ("Programs") that have unique or additional specific terms, privacy notices and/or consent forms that explain how any information you provide will be processed in connection with the Programs. You should review the applicable terms before interacting or participating in the Programs.
Personal Information
"Personal information" is information that identifies you as an individual or relates to an identifiable individual. Examples of personal information include your name, your postal address and your telephone number.
How Does Abbott Collect Personal Information?
Abbott collects information in a few different ways:
- Information you submit or choose to provide
- Information you give us permission to collect from you or another source
- From Health Care Professionals
- Through our websites and mobile apps
- From contract research organizations and clinical trial investigators
- From your participation in Abbott programs or clinical trials
- From third party service providers, data brokers or business partners
- From industry and patient groups and associations
- Automatically from devices you use to connect to Abbott Services (See "Cookies and Other Tools" below)
- Information provided by Abbott partners
- From public sources including, but not limited to, social media and other websites that enable social sharing
- Information from government agencies, public or third party information sources
From time to time, we may use or augment the personal information we have about you obtained from other sources, such as public databases, social media platforms and other third parties. We may also combine information we get from a third-party with information we already have, and we may combine information that we have collected offline with information we collect online.
If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.
Information Abbott Collects
Abbott may collect the following information, depending on what product and service you use:
- Contact information and preferences (such as name, email address, mailing address, phone number, and emergency contact information)
- Biographical and demographic information (such as date of birth, age, gender, ethnicity, marital status, and sexual orientation)
- Health and medical information (such as medical insurance details, information about physical and mental health conditions and diagnoses, treatments for medical conditions, genetic information, family medical history and medications an individual may take, including the dosage, timing, and frequency) we collect in connection with managing clinical trials, conducting research, providing patient support programs, distributing and marketing our products, managing compassionate use and expanded access programs and tracking adverse event reports
- Information regarding parents or legal guardians
- Any information you provide in connection with applying to or participating in a patient assistance or support program (such as financial need information)
- Payment-related information we need to complete a transaction (such as credit card number and financial account information)
- Username and password that you may select in connection with establishing an account on our websites or mobile apps
- Your photograph, social media handle or digital or electronic signature
- Publicly available information
- Internet activity, such as your Internet Protocol ("IP") address, browsing history, your search history and information on your interaction with the Abbott Services and our advertisements
- Device information
- Geolocation data, e.g., your physical location or movements (See "Cookies and Other Tools" below)
- Inferences drawn from other personal information listed above, to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes
- If you are accessing Abbott websites or apps on your mobile device, you may also choose to provide us with location data. To protect your privacy, you should not provide Abbott with any information that is not specifically requested
- Any adverse event information
If you are a Health Care Professional, we may also collect:
- Professional credentials, educational and professional history, institutional and government affiliations, information included on a resume or curriculum vitae, education and work history (such as work experience, education and languages spoken)
- Information about the Abbott programs, products and activities with which you have engaged
- Details about our interactions with you, your prescribing of our products and the agreements you have executed with us; including remittance or other financial information
- Any information you choose to provide about yourself or your household
- Information collected in connection with Abbott hosted events or activities you attend or participate in
- Publicly-available information related to your practice, such as license information, disciplinary history, prior litigation and regulatory proceedings, and other due diligence related information
We may use the personal information we collect about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use public information to confirm contact or financial information, to verify licensure of Health Care Professionals or to better understand your interests by associating demographic information with the information you have provided.
How Does Abbott Use Personal Information?
How Abbott uses your information depends on how you interact with the Abbott Services. Generally, Abbott may also use your information to:
- Provide our products and services to you and make them better
- Develop new products and services
- Fulfill your requests
- Provide customer service
- Send you administrative communications regarding Abbott's products or Abbott Services
- Notify you about special promotions or offers that may be of interest to you
- Invite you to participate in surveys about our products or services
- Better understand the interests of our customers and visitors who use Abbott Services
- Maintain Abbott's online services such as websites and apps
- Monitor, detect and prevent fraud, improper activity and ensure Abbott's policy compliance
- Conduct research including secondary and follow-on research
- Determine an individual's eligibility to participate in Abbott programs or clinical trials
- Process payments
- Evaluate how you and other users interact with our online services
- Protect Abbott and our users
- Secure our online services including our network, websites and apps
- Conduct audits related to our current interactions with you
- Debug the site and service to identify and repair errors that impair existing intended functionality
- Defend ourselves in litigation and investigations and to prosecute litigations
- Comply with our legal and regulatory obligations
Abbott may also use information collected from you or about you to offer you customized content, including to:
- Recognize new or past visitors to our websites or apps
- Remember your personal preferences
- Show you more relevant and meaningful advertisements based on your interests
Abbott may also use your information for other purposes disclosed to you from time to time.
In addition, some of our applications and mobile-optimized sites may have location-based features. To deliver these features, we may collect and use location data provided by your mobile device. For example, we may offer shopping features that allow you to get information about local merchants. By using such applications, you consent to the collection and use of your mobile device location data for purposes of delivering these location-based features.
We may use personal information collected from any of the sources listed in the "How Does Abbott Collect Personal Information?" section of this policy for our internal business purposes, such as data analysis, audits, developing new products, enhancing our websites and apps, improving our Abbott Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including product and service development and improvement activities.
Does Abbott Share Personal Information?
Abbott may share your information within the Abbott family of companies.
We do not sell your personal information. However, we share personal information with our vendors, contractors, business and service partners, or other third parties (collectively, "Service Providers"). Examples of Service Providers include analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies and fulfillment companies. Service Providers also include our co-promotion partners for products that we jointly develop and/or market with other companies.
Some Service Providers may collect personal data on behalf of Abbott. These third parties may be provided with access to personal data needed to perform their functions. In addition, Abbott's practice is to require its Service Providers to keep your personal information confidential and to use personal information only to perform functions for Abbott.
If Abbott sells all or part of one of its product lines or divisions, your information may be transferred to the buyer. Abbott reserves the right to disclose your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.
Abbott may also disclose your personal information as required by law to any competent law enforcement body, regulatory or government agency, court or other third party where we believe the disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request or legal process served on us, or to protect the safety, rights, or property of our customers, the public, Abbott or others, and to exercise, establish or defend Abbott’s legal rights.
Abbott may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose.
Cookies and Other Tools
Abbott and its Service Providers collect information about you by using cookies, tracking pixels, web beacons and other technologies (collectively, “Tools”). We use this information to better understand, customize and improve user experience with our websites, services and offerings as well as to manage our advertising. This information can make your use of our Abbott Services easier and more meaningful by allowing Abbott and our Service Providers to provide better service, customize sites based on consumer preferences, compile statistics, provide you with more relevant advertisements based on your interests, analyze trends and otherwise administer and improve our Abbott Services. If we have collected your personal information, we may associate this personal data with information gathered through the Tools.
Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.allaboutcookies.org/.
You can also control Flash cookies which we may use on certain Abbott websites and apps from time to time by clicking here. Why? Because Flash cookies cannot be controlled through your browser settings. Choices you make are both browser and device-specific.
Here are some of the types of information collected when visiting Abbott Websites:
Log data: When you use Abbott websites and apps, our servers automatically record information (“log data”), including information that your browser sends whenever you visit an website or app or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the webpages you visited that had Abbott features, browser type and settings, the date and time of your request, how you used websites and cookie data.
Cookie data: Depending on how you are accessing Abbott’s online Services, we and our Service Providers may use “cookies” (a small text file sent by your computer each time you visit our sites, unique to your Abbott account or your browser) or similar technologies, to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you and/or your browser delete them). For example, we may use cookies to remember your personal preferences, such as sections of the website that you visit frequently, your user ID, or other settings so you do not have to set them up every time you visit, and we may use cookies to serve you relevant advertising tailored to your interests. Some of the cookies we use are associated with your Abbott account (including personal information about you, such as the email address you gave us), and other cookies are not.
We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Abbott Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/privacy/google-partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Social media plugins and data. In addition, our websites and apps may use social media plugins (e.g., the Facebook "Like" button, '"Share to Twitter"' button) to enable you to easily share information with others. When you visit any of our online Abbott Services, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our websites. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on our Abbott Services, the social plugins allow that social media website to receive information that you have visited our Abbott Services. The social plugins also allow the social media website to share information about your activities on Abbott with other users of their social media website. Abbott does not control any of the content from the social plugins. For more information about social plugins from other social media websites you should refer to those sites' privacy and data sharing statements.
If you choose to link your social media or Google account to Abbott, this allows us to obtain information from those accounts (such as your friends or contacts). The information we obtain from these services often depends on your settings or the applicable provider's privacy policies, so please check these policies before granting us access. You agree that we are not responsible for any acts or omissions by these social media service providers. If you give us permission to access this information, we will use it for the purposes described in this Privacy Policy.
Device information. In addition to log data, we may also collect information about the device you are using to access our Abbott Services, including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device may make available to us, please also check the policies of your device manufacturer or software provider.
Interest Based Advertising. Abbott hopes to deliver to you advertising for products and services you need or want. Abbott, its vendors and partners, use common tracking tools, such as cookies, pixels, web beacons, and similar technologies, to automatically collect information about users for purposes of enhancing their online experience and delivering more meaningful advertisements. Like many companies, Abbott may also utilize third-party advertising vendors and other partners to collect this information.
Like most companies, we place advertisements where we think they will be most relevant to customers. One way we do so is by allowing network advertising companies with whom we work to place their own Tools when an individual visits Abbott websites and apps. This enables the network advertising company to recognize individuals who have previously visited Abbott websites and apps and to serve you ads based on your web browsing activity, purchases, interests and/or other information—a practice commonly referred to as interest-based advertising (“IBA”) or online behavioral advertising (“OBA”).
These advertising companies may also use these types of technologies to recognize you across the devices you use, such as a mobile phone or a laptop, and serve you ads on websites you visit and applications you use.
Retargeting. One way in which we deliver more meaningful advertisements is through a common form of online advertising known as “retargeting” or “remarketing.” Retargeting works by serving ads on one site based on an individual’s online activities on a different, unrelated site. For example, if you look at Similac® products on an Abbott website, you may later see an advertisement for Similac® products when you visit third-party sites. To do this, Abbott or its advertising vendors may use a device ID, cookie, pixel, web beacon or similar technology placed by Abbott or our third-party vendor when you visit Abbott websites or apps or third-party websites or apps. The placing of these cookies or other technologies on your device may enable you to be identified across multiple websites. You should consult the privacy policies of our vendors and other websites that you visit to understand how they collect and use your data.
Opting-Out of IBA, OBA and Retargeting Activities
As a participant of the Digital Advertising Alliance (DAA), we adhere to DAA’s Interest-Based Advertising principles by providing you enhanced notice, transparency and control of our digital marketing practices as stated at http://www.aboutads.info/principles/. Click here to opt-out of having your online behavior collected for advertising purposes and receiving behaviorally targeted advertisements from our advertising partners. Choices you make are both browser and device-specific. Also, certain versions of the iOS operating system permit you to “Limit Ad Tracking” in the system settings, and certain versions of the Android operating system allow you to “Opt-out of Interest-Based Ads” in the system settings. Options you select are browser and device specific.
Abbott Do Not Track Policy. Some browsers have Do Not Track (“DNT”) features that allow you to tell a website not to track you. These features are not all uniform, and some browsers may not be set up to honor such requests. Abbott honors the AdChoice DNT signals. Options you select are browser and device specific. Please be aware that limiting the ability of websites to set cookies, however, may worsen your overall user experience, and in some cases the sites will not work properly without cookies, local storage and similar technologies.
What Choices Do I Have About How Abbott Collects and Uses Information about Me? Certain Abbott Services may ask whether you wish to opt-out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
Marketing
If you no longer wish to receive promotional marketing materials from us on a going-forward basis, you may opt-out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from Abbott by following the instructions included in the email. We will endeavor to comply with your request as soon as reasonably practicable.
However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as information about changes to our Privacy Policy or Terms of Use).
Your Privacy Choices
You may have certain rights and choices regarding our processing of your personal data. Depending on your jurisdiction, applicable law may entitle you to additional consumer rights, including the right (with certain limitations and exceptions) to:
- Know the categories and/or specific pieces of personal information collected about you, including whether your personal information is sold or disclosed, and with whom your personal information was shared
- Access a copy of the personal information we retain about you
- Request deletion of your personal information
We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information. If you are an authorized agent making a request on behalf of a consumer, we may require and request additional information to verify that you are authorized to make that request.
We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will endeavor to inform you of the denial and provide an explanation of our actions and the reasons for the denial.
We will not restrict or deny you access to our Abbott Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the Abbott Services. For example, if you sign up to receive marketing communications by email, then ask Abbott to delete all of your information, we will be unable to send you marketing communications.
You may exercise any of your rights in relation to your personal information by contacting us using the details provided under the “How Can I Contact Abbott” section below.
How does Abbott secure information?
It is Abbott’s practice to take steps to secure our Abbott Services; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. Abbott cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to Abbott websites or apps, you must weigh both the benefits and the risks. Abbott websites or apps may link to third-party websites that are not controlled by Abbott or subject to an Abbott privacy policy. You should check the privacy policies of such third-party websites before submitting personal information.
This Website is Not For Children. Abbott does not knowingly collect or use any information from children (we define “children” as minors younger than 13). We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.
Third party sites
We may provide links to websites and other third-party content that is not owned or operated by Abbott. The websites and third-party content to which we link may have separate privacy notices or policies. Abbott is not responsible for the privacy practices of any entity that it does not own or control.
If you provide any personal through a third-party site, your interaction and your personal information will be collected by, and controlled by the privacy policy of, that third party site. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this privacy policy.
Cross border transfers
Any information you provide to Abbott may be stored and processed, transferred between and accessed from the United States, where Abbott is headquartered, and other countries which may not guarantee the same level of protection of personal data as the one in which you reside. However, Abbott will handle your personal data in accordance with this privacy policy regardless of where your personal data is stored/accessed.
How Can I Contact Abbott?
If you have questions about your information, please contact us by clicking on the “Contact Us” link on the website you are visiting or by e-mailing us at privacy@abbott.com. Alternatively, you may send a letter to the following address:
Abbott Laboratories South Africa (Pty) Ltd
Attention: OEC Department,
219 Golf Club Terrace
Constantia Kloof, Roodepoort
1709, South Africa
OR
Abbott Rapid Diagnostics (Pty Ltd)
Attention: OEC Department
Woodlands Office Park, Building 28,
20 Woodlands Drive, Woodmead,
2191, South Africa
In all communications to Abbott, please include the email address used for registration (if applicable), the website address or the specific Abbott program to which you provided personal information (e.g. Abbott.com, Similac.com, etc.) and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.
To exercise your rights in relation to your personal information as allowed for under the Protection of Personal Information Act, click here.
How will I know whether Abbott has updated this policy?
Abbott reserves the right to amend this Privacy Policy at any time. If Abbott changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on October 31, 2020 and is effective as of that date.
Cookie |
Cookie Type |
Description |
has_js |
Functional |
It allows the server to know whether it can rely on JavaScript. When it is set to “1”, it means that JavaScript is activated on any page. |
[session id] |
Functional |
It allows the user to connect to the site. |
__utma |
Analytical |
It is used to keep track of the returning visits on the site. |
__utmb |
Analytical |
It is used to establish a user session. |
__utmc |
Analytical |
It is used to establish a user session. |
__utmz |
Analytical |
It keeps track of where the visitor came from and what search engine they used. |
PREF |
Google Maps Preferences |
It stores the user’s preferences for Google Maps. |
SID, SAPISID, APISID, SSID, HSID, NID |
Google Maps Preferences |
Google established a certain number of cookies on pages that include Google Map. |
PEDIASURE® 3+ AWARENESS CAMPAIGN TERMS & CONDITIONS
SECTION 1: CAMPAIGN TERMS AND CONDITIONS
- This PediaSure® 3+ Awareness Campaign (“Campaign”) is operated by Abbott Laboratories South Africa (Pty) Ltd (hereinafter “Abbott” or “we” or “us” as the context may require).
- These terms and conditions (“Terms”) govern the operation of the Campaign and participants (hereinafter “Participants” or “you” as the context may require) participation in the Campaign.
- Only permanent residents and citizens of South Africa who are 18 (eighteen) years and older and in possession of a valid South African identity book (“Participants”) shall be eligible to participate in this Campaign. Employees of Abbott or any Abbott distributor/wholesaler shall not be permitted to participate in this Campaign.
- In accessing the Campaign’s website (“Website”), Participants agree to (i) these Campaign Terms (ii) the Website Terms and Conditions (Section 2) and (iii) the Privacy Policy (Section 3).
- Abbott reserves the right to, at any time, suspend or terminate the Campaign without any liability to any Participant(s).
- To enter this Campaign, Participants are required to:
A. Register on the PediaSure® 3+ site at https://join.pediasure.abbott/za-1 and enter their name, surname, email address and childs nutritional concerns (collectively the “Data”)
B. The completed registration will enter the Participant in the Campaign and will constitute one entry (“Entry”).
Participants are not permitted to register more than once and to create multiple Entries. Multiple Entries shall automatically be deemed null and void and Abbott reserves the right to terminate a Participant’s participation under Section 7 below. - By participating in the Campaign, Participants agree and consent to their Data being captured and used by Abbott for those purposes as set out in the Privacy Policy.
- Abbott reserves the right to, at any time, unilaterally terminate a Participant’s participation as a result of a Participant’s breach of these Terms.
- Participants are not required to purchase any PediaSure® 3+ product in order to participate in the Campaign.
- The Campaign commences on Monday the 10th of January 2023 and will close midnight on the 31st of December 2023, at 12:00 am (the “Closing Date”). Any Entry created after the Closing Date will be deemed null and void. Abbott shall not be liable to Participants as a result of Entries failing to be created or being created late due to any reason.
- By participating in the campaign, participants will receive 1 (One) R50.00 (Fifty Rand) PediaSure® 3+ price off grocery coupon:
A. By joining the Campaign, each participant is entitled to receive 1 (One) PediaSure® 3+ R50.00 (Fifty Rand) grocery coupon that can be redeemed on purchase of any PediaSure® 3+ Nutritional Supplement that includes PediaSure® 3+ Vanilla 850g and 1.6kg, PediaSure® 3+ Chocolate 850g, *PediaSure® 3+ Strawberry 1.6kg and 850g.
*Where stock is available.
The R50.00 (Fifty Rand) grocery coupon is only redeemable at the following chosen participating retailers:
i. In store at Dischem
ii. Online via Takealot or
iii. In store at any Checkers branded store.
B. The R50.00 (Fifty Rand) grocery coupon can only be redeemed once by Participant.
C. Participants will only be entitled to 1 (one), R50.00 (Fifty Rand) grocery coupon.
D. The R50.00 (Fifty Rand) grocery coupon can not be redeemed during a period where the product is on promotion at the selected participating retailer.
E. The R50.00 (Fifty Rand) grocery coupon cannot be redeemed for cash and is not exchangeable.
SECTION 2: WEBSITE TERMS & CONDITIONS
Terms and Conditions of Website Use
These terms and conditions apply to your use/access of the PediaSure® Awareness Campaign Web Site.
Your access to this website is subject to the following terms and conditions which may be updated by us from time to time without notice to you. By accessing or using this website, you agree that you have read, understand, and agree to be bound to these terms and conditions, as they may be amended from time to time, as well as to the terms of our Privacy Policy and Cookie Policy, which are hereby incorporated into these Terms and Conditions. You are responsible for periodically reviewing these Terms and Conditions for applicable changes. Your use of this website after posting by us of any changes to these Terms and Conditions constitutes your acceptance to those changes. If you disagree with these Terms and Conditions (as they may be amended from time to time), or are dissatisfied with this website, your sole and exclusive remedy is to discontinue using this website.
Disclaimers
You acknowledge and agree that:
We do not warrant the accuracy, effectiveness and suitability of any information contained in this website. Each person assumes full responsibility and all risks arising from use of this website. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Abbott reserves the right to make additions, deletions, or modifications to the information at any time without any prior notification.
Abbott makes no representations or warranties of any kind or nature with respect to the information or content posted on this website. Unless otherwise stated on this website, Abbott hereby disclaims all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement. In no event shall Abbott be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of this website and/or the information or content posted on this website, regardless of whether Abbott has been advised as to the possibility of such damages.
Abbott is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites.
Abbott will endeavor to keep this website available for use however; we cannot guarantee this and take no responsibility for any loss or damage that occurs due to an interruption of access to this website. Abbott may interrupt access to this website for maintenance reasons or for any other reason, at Abbott’s sole discretion.
Your use
You understand, acknowledge, and agree to the following:
By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local and international laws, rules and regulations.
Except as expressly stated and agreed upon in advance by Abbott, no confidential relationship shall be established in the event that any user of this website should make any oral, written or electronic communication to Abbott (such as feedback, questions, comments, suggestions, ideas, etc.). If any Abbott website requires or requests that such information be provided, and that such information contains personal identifying information (e.g., name, address, phone number), Abbott shall obtain, use and maintain it in a manner consistent with our Privacy Policy. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Abbott shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Abbott is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights.
Intellectual Property
The information, documents, and related graphics published in this website (the "Information") are the sole property of Abbott, except for information provided by third-party providers under contract to Abbott, its subsidiaries or affiliates. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Internet site are used separate from accompanying text. Abbott is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott.
No use of any Abbott trademark, trade names, trade dress and products in this website may be made without the prior written authorization of Abbott, except to identify the product or services of the company.
If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Abbott by providing our copyright agent with the following in writing:
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit Abbott to locate the material;
- Your name, address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is infringing and not authorized; and
- A statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
- The electronic or physical signature of the copyright owner or a person authorized to act on the copyright owner’s behalf.
To submit a notification of claimed infringement, please contact Abbott's Designated Agent at the following address:
Abbott Laboratories
Attn: Trademark Department
100 Abbott Park Road
Dept. 377 Bldg. AP6A-1
Abbott Park, IL 60064
Email: trademarks@abbott.com
Privacy and Security
Abbott is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our Web site. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using our Web site, you agree to be bound by that policy.
Limitation of Liability
Abbott does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, this website. Reliance on these materials, information and opinions is solely at your own risk. Abbott disclaims any liability for injury or damages resulting from the use of this website, or the content contained thereon.
This Abbott website, the site content, and the products and services provided on or available through this website are provided on an “as is” and “as available” basis, with all faults. In no event shall Abbott, or its subsidiaries, affiliates, vendors, or their respective directors, employees or agents (hereinafter “Abbott Parties”) be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, this website, the site content, any services provided on or through this website or any linked site, including any special, indirect, punitive, incidental, exemplary or consequential damages. Except in the case of death or personal injury caused by their negligence, Abbott and the Abbott Parties hereby disclaim, to the maximum extent permitted by applicable law, liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with: (i) use of, or inability to use, the website; (ii) use of information or content on the website; (iii) any services provided on or through the website; and (iv) interception or unauthorized access to personal information submitted to the website, including, without limitation, the following categories of loss or damage, whether or not Abbott has been advised of the possibility of such loss or damage:
- loss or corruption of data
- loss of profits
- loss of anticipated savings
- loss of business opportunity
- loss of goodwill
- loss of reputation
- special damage
General
You agree that these terms and conditions describe the entire agreement between us with respect to its subject matter. These terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa. If an arbitration panel of competent jurisdiction finds that any provision of these terms and conditions is invalid or unenforceable, you agree that the other provisions of these terms and conditions will remain in full force and effect. Any dispute arising out of, or in connection with, these terms and conditions, including any question regarding their existence, validity or termination, or the legal relationships established by these terms and conditions, shall be referred to referred to arbitration in accordance with the Rules of the Arbitration Foundation of Southern Africa (“AFSA”). The arbitration tribunal shall consist of one (1) arbitrator appointed by the AFSA. The seat of the arbitration shall be Johannesburg, Gauteng. The arbitration proceedings and award shall be conducted and written in the English language. The arbitration award shall be final and binding on both Parties and not subject to any appeal.
SECTION 3: PRIVACY POLICY
This Privacy/Cookies Policy explains how we handle the personal information that you provide to us on the PediaSure® Awareness Campaign Web Site controlled by Abbott Laboratories South Africa (Pty) Ltd (including its subsidiaries and affiliates) which link to this Privacy/Cookies Policy (referred to as "Abbott Web Sites") and when you contact us by telephone. This Privacy/Cookies Policy also describes the collection of certain other types of technical and web browsing information through cookies and similar technologies on Abbott Web Sites.
This Privacy/Cookies Policy does not apply to personal information collected from Abbott Web Sites that do not link to this Privacy/Cookies Policy, or to third-party web sites to which Abbott Web Sites may link. Your use of Abbott Web Sites, which link to this Privacy/Cookies Policy is subject to this Privacy/Cookies Policy and the Terms of Use.
Please read this Privacy/Cookies Policy before using Abbott Web Sites or submitting personal information to us.
Contents
Types of Information Collected
- How does this Privacy/Cookies Policy define "personal information"?
- What types of information does Abbott collect online?
Collection of Personal Information
- Does Abbott collect “sensitive” Personal Information?
- How does Abbott use personal information that I have provided?
- Will Abbott combine personal information I provide on an Abbott Web Site with other personal information about me?
- What choices do I have about how Abbott collects and uses personal information about me?
- Does Abbott share personal information with third parties?
- Who within Abbott will have access to personal information about me?
- How does Abbott secure personal information?
- Does Abbott transfer personal information to different jurisdictions?
- How does Abbott protect the privacy of children?
- How may I correct personal information or delete it from current customer records?
Use of Cookies and Other Tracking Technologies
- Why do Abbott Web Sites use “cookies” and other tracking technologies?
- What types of cookies and other tracking technologies do Abbott Web Sites use?
- What choices do I have about Abbott’s use of cookies and other tracking technologies?
Contact Information and Policy Updates
- How can I contact Abbott?
- How will I know whether Abbott has updated this policy?
I. Types of Information Collected
How does this Privacy/Cookies Policy define "personal information"?
"Personal information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Abbott Web Sites and maintained by Abbott in an accessible form. Examples of personal information include your name, your postal address, your e-mail address, and your telephone number.
What types of information does Abbott collect online?
Personal Information You Submit: Abbott collects personal information that you enter into data fields on Abbott Web Sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for Abbott programs, contact Abbott customer service, or respond to Abbott surveys. To protect your privacy, you should not provide Abbott with any information that is not specifically requested.
Passive Collection of Certain Other Technical and Web Browsing Information: Abbott Web Sites may collect information about your visits to Abbott Web Sites without you actively submitting such information. This information may include, for example, your browser type and language, your operating system, your Internet Protocol (IP) address, the URLs of sites you visited before and after visiting the Abbott Web Site, the web search that landed you on the Abbott Web Site, web pages and advertisements you view and links you click on within the Abbott Web Site. This information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser also automatically transmits to Abbott Web Sites some of this information, such as the URL of the Web site you just visited and the browser version your computer is operating.
II. Collection of Personal Information
Does Abbott collect “sensitive” Personal Information?
In some jurisdictions and subject to your consent, Abbott Web Sites collect personal information, such as health related information. This information may be designated as "sensitive" under data privacy laws. Abbott shall adopt additional measures as required by local law for the processing of such information. In addition, individual Abbott subsidiaries or affiliates may adopt measures to address local custom or social expectation about such information. By providing us with sensitive personal information, you consent to Abbott collecting, transferring, storing and processing it
How does Abbott use personal information that I have provided?
Abbott will use the personal information you provide through Abbott Web Sites to respond to your questions and to provide you with efficient customer service.
We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Abbott’s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.
Will Abbott combine personal information I provide on an Abbott Web Site with other personal information about me?
Abbott may combine the personal information that a customer provides on one Abbott Web Site with the personal information provided by that customer on other Abbott Web Sites.
Abbott may combine personal information that you provide to us online with our offline records.
Abbott may combine personal information that you have provided to us directly with records provided by third parties.
We use this consolidated information to help us better design Abbott Web Sites and Abbott products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.
What choices do I have about how Abbott collects and uses personal information about me?
You may always limit the amount and type of personal information that Abbott receives about you by choosing not to enter any personal information into forms or data fields on Abbott Web Sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of Abbott Web Sites may ask whether you wish to opt into or opt out of our contact lists for offers, promotions and additional services that may be of interest to you.
Does Abbott share personal information with third parties?
Abbott will not sell or license your personal information to third parties except in connection with the sale or transfer of a product line or division, or in connection with a joint marketing program.
Abbott may share your personal information with third parties with whom Abbott is jointly marketing a product or service or jointly conducting a program or activity. It is Abbott’s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information.
Abbott may also share your personal information with vendors with whom Abbott contracts to carry out business activities for Abbott. If Abbott provides your personal information to vendors to assist us with our business activities, it is Abbott’s practice to require those vendors to keep your personal information confidential and to use your personal information only to perform functions for Abbott.
Abbott may share your personal information with a third party in connection with the sale or transfer of one of its product lines or divisions so that the buyer can continue to provide you with information and services.
Abbott reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.
Who within Abbott will have access to personal information about me?
Personal information can be accessed by a restricted number of Abbott employees.
We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely.
How does Abbott secure personal information?
It is Abbott’s practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health.
Abbott cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Abbott Web Sites, you must weigh both the benefits and the risks.
In addition, Abbott Web Sites covered by this Privacy/Cookies Policy will display a warning whenever you link to a Web site that is not controlled by Abbott or subject to an Abbott Privacy/Cookies Policy; you should check the privacy policies of such third-party Web sites before submitting personal information.
Does Abbott transfer personal information to different jurisdictions?
Abbott stores data on secured servers in several countries around the world. Please be aware that information you provide to us or we obtain as a result of your use of the Abbott Web Sites may be processed and transferred to countries other than the country in which you are resident, including the United States. The privacy and data protection laws in such countries may not be equivalent to the laws in your country of residence. By using and participating in any Abbott Web Sites or providing us with your information, you consent to this collection, transfer, storage, and processing of information to and in such countries.
How does Abbott protect the privacy of children?
Abbott does not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on Abbott Web Sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services.
If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
How may I correct personal information or delete it from current customer records?
In accordance with local legal law, you may request that we remove your personal information from our current customer records or that we amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.
III. Use of Cookies and Other Tracking Technologies
Why do Abbott Web Sites use “cookies” and other tracking technologies?
A “cookie” is a file that our webserver may send to your computer when you access an Abbott website. This file is then stored on your computer. After you have entered personal information into a form or data field on an Abbott website, Abbott may use cookies and certain other technologies to allow that Web site to "remember" your personal preferences, such as sections of that Web site that you visit frequently and, if you choose, your user ID.
Passive information collection technologies can make your use of Abbott Web Sites easier by allowing Abbott to provide better service, customise sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve Abbott Web Sites. Certain features of Abbott Web Sites may not work without use of passive information collection technologies.
You can also learn more about cookies by visiting www.allaboutcookies.org
What types of cookies and other tracking technologies do Abbott Web Sites use?
Abbott Web Sites use “session” cookies. Session cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used, for example, to improve navigation on our web sites, block visitors from providing information where inappropriate (the site "remembers" previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes) and to collect aggregated statistical information. The list of cookies that are used on the PediaSure® Awareness Campaign website is available here.
Cookie |
Cookie Type |
Description |
has_js |
Functional |
It allows the server to know whether it can rely on JavaScript. When it is set to “1”, it means that JavaScript is activated on any page. |
[session id] |
Functional |
It allows the user to connect to the site. |
__utma |
Analytical |
It is used to keep track of the returning visits on the site. |
__utmb |
Analytical |
It is used to establish a user session. |
__utmc |
Analytical |
It is used to establish a user session. |
__utmz |
Analytical |
It keeps track of where the visitor came from and what search engine they used. |
PREF |
Google Maps Preferences |
It stores the user’s preferences for Google Maps. |
SID, SAPISID, APISID, SSID, HSID, NID |
Google Maps Preferences |
Google established a certain number of cookies on pages that include Google Map. |
Abbott Web Sites may use “persistent” cookies. Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the web site visitors find most valuable, and customising the web site based on your preferences on an ongoing basis. Persistent cookies placed by this site on your computer may hold personally identifiable information, but only if you have registered or have otherwise consented to the retention of personally identifiable information you have provided at the site. Otherwise our site's server only knows that an unidentified visitor with your cookies has returned to the site.
Abbott Web Sites may use “web beacons” (also known as internet tags, single-pixel GIFs, clear GIFs, and invisible GIFs) A web beacon is a tiny graphic on a web page or in an e-mail message that is used to track pages viewed or messages opened. Web beacons tell the web site server information such as the IP address and browser type related to the visitor's computer. Web beacons may be placed on online advertisements that bring people to our site and on different pages of our site. Web beacons provide us with information on how many times a page is opened and which information is consulted.
What choices do I have about Abbott’s use of cookies and other tracking technologies?
You can choose to enable or disable the use of cookies and other tracking technologies on Abbott web sites. Exactly how these choices are presented to you and the process for making such choices may vary by web site.
On some Abbott Web Sites, you may be asked to explicitly consent to the use cookies and/or other tracking technologies on that web site. Cookies that are necessary to the operation of the site and to the provision of the services you have requested will continue to function regardless of whether you have provided consent.Other types of cookies and tracking technologies will be turned off until you provide explicit consent. As a result, the functionality of the site may be reduced until you choose to provide explicit consent.
On some Abbott Web Sites, you may be provided with preference questions or boxes allowing you to indicate that you do not want that web site to use cookies or other tracking technologies that are not necessary to the operation of the site. If you choose to exercise this opt-out option, the functionality of the site may be reduced as a result.
Some Internet browsers allow you to limit or disable the use of cookies and other tracking technologies. Please refer to the information provided by your Internet browser for instructions on how to do so (generally found under a “Help” menu)
IV. Contact Information and Policy Updates
How can I contact Abbott?
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an Abbott business or a particular Abbott program, please contact us on our customer care line 0861 22 68 87 or send an email to the following email address
ZA_ANI_Customer_complaints@abbott.com.
Alternatively, you may send a letter to the following address:
Abbott Laboratories
Attention: Abbott ANI
Abbott Place
219 Golf Club Terrace
Constancia Kloof 1709
South Africa
In all communications to Abbott, please include the e–mail address used for registration (if applicable), the Web site address or the specific Abbott program to which you provided personal information (e.g. Abbott.com, etc.), and a detailed explanation of your request.
If you would like to delete, amend or correct your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment/Correction Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.
How will I know whether Abbott has updated this policy?
Without prejudice to your rights under applicable law, Abbott reserves the right to amend this Privacy/Cookies Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices.
If Abbott changes its privacy practices, an updated version of this Privacy/Cookies Policy will reflect those changes and we will notify you of such changes by updating the effective date at the top of this Privacy/Cookies Policy.
PEDIASURE® #SNACKSPIRATION CAMPAIGN COMPETITION TERMS & CONDITIONS
SECTION 1: CAMPAIGN TERMS AND CONDITIONS
- This #Snackspiration (“Campaign”) is operated by Abbott Laboratories South Africa (Pty) Ltd (hereinafter “Abbott” or “we” or “us” as the context may require).
- These terms and conditions (“Terms”) govern the operation of the Campaign and participants (hereinafter “Participants” or “you” as the context may require) participation in the Campaign.
- Only permanent residents and citizens of South Africa who are 18 (eighteen) years and older and in possession of a valid South African identity book (“Participants”) shall be eligible to participate in this competition. Employees of Abbott or any Abbott distributor/wholesaler shall not be permitted to participate in this Campaign Competition.
- In accessing the competition on the PediaSure® Facebook Page https://www.facebook.com/PediaSureSA/, Participants agree to (i) these Competition Terms (ii) the Website Terms and Conditions (Section 2) and (iii) the Privacy Policy (Section 3).
- Abbott reserves the right to, at any time, suspend or terminate this competition without any liability to any Participant(s).
- To enter this competition, Participants are required to:
- Public are to share a picture of their child/children enjoying a snack prepared with PediaSure, using the hashtag #snackspiration and tag @pediasure_sa.
- 10 x Winners will be selected on Facebook and Instagram and announced and tagged on the platform’s story.
- The prizes are:
- 10 x PediaSure® hampers worth R 1000
- By participating in the competition, Participants agree and consent to their Data being captured and used by Abbott for those purposes as set out in the Privacy Policy.
- Abbott reserves the right to, at any time, unilaterally terminate a Participant’s participation as a result of a Participant’s breach of these Terms.
- Participants are not required to purchase any PediaSure® product in order to participate in the competition.
- The competition commences on Wednesday 15th November 2022 and will close midnight on the 31th of December 2022, at 12:00 am (the “Closing Date”). Any Entry created after the Closing Date will be deemed null and void. Abbott shall not be liable to Participants as a result of Entries failing to be created or being created late due to any reason.
- Abbott reserves the right to substitute any prize with another prize of similar commercial value without notifying Participants in the event of circumstances beyond its reasonable control.
- Prizes may not be redeemed for cash and are not exchangeable.
- Winning Entries will be drawn by a random system-generated draw from entrants who answered correctly. Winners will be notified via direct message through the PediaSure® South Africa Facebook and Instagram pages.
- Winners will need to provide valid and legible identification to Abbott, including a valid South African Identity number, in order to receive their Prize.
- Prizes will be delivered within 3 months of the winner announcement. Any queries in this regard may be directed to the customer call centre on 0861 22 68 87, Mon-Fri 08h00- 16h30.
- Abbott shall make 3 (three) attempts over 2 (two) working days to contact and notify selected winners. If the selected winner cannot be contacted after these 3 (three) attempts, then the winner will be deemed to have forfeited their prize and a replacement winner will be selected from the names drawn from the remaining qualifying Participants. This process shall continue until the winner has been successfully contacted as per these Terms.
- In the event that a winner is subsequently found to be ineligible, under these Terms, for receiving their Prize or is unable to, or fails to, accept their Prize for any reason, a replacement winner will be selected from the names drawn from remaining qualifying Participants in accordance with the same process as applicable to the original draw.
- Abbott may, upon receiving the prior written consent of any winner, publish such winner’s name, surname and images, including photographs, on, inter alia, Abbott’s Facebook page without any liability to Abbott or any remuneration being due to the winner.
- Abbott reserves the right to extend, reasonably shorten or suspend the time period of the Competition whenever it should so choose for technical, commercial, or operational reasons, or for the greater public good, or due to a “force majeure” or generally for any reason whatsoever within its sole discretion, on condition that it notifies the participants.
- Abbott reserves the right to terminate this Competition immediately at any stage, without liability to any Participant, as may be required due to changes in legislation, or if required by any national, provincial, or municipal authority.
- Abbott or relevant parties are no way involved in the health or safety of the experiences. The prizes won will be at the winners risk and the external party/supplier.
SECTION 2: WEBSITE TERMS & CONDITIONS
Terms and Conditions of Website Use
These terms and conditions apply to your use/access of the PediaSure® website https://za.pediasure.abbott/
Your access to this website is subject to the following terms and conditions which may be updated by us from time to time without notice to you. By accessing or using this website, you agree that you have read, understand, and agree to be bound to these terms and conditions, as they may be amended from time to time, as well as to the terms of our Privacy Policy and Cookie Policy, which are hereby incorporated into these Terms and Conditions. You are responsible for periodically reviewing these Terms and Conditions for applicable changes. Your use of this website after posting by us of any changes to these Terms and Conditions constitutes your acceptance to those changes. If you disagree with these Terms and Conditions (as they may be amended from time to time), or are dissatisfied with this website, your sole and exclusive remedy is to discontinue using this website.
Disclaimers
You acknowledge and agree that:
We do not warrant the accuracy, effectiveness and suitability of any information contained in this website. Each person assumes full responsibility and all risks arising from use of this website. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Abbott reserves the right to make additions, deletions, or modifications to the information at any time without any prior notification.
Abbott makes no representations or warranties of any kind or nature with respect to the information or content posted on this website. Unless otherwise stated on this website, Abbott hereby disclaims all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement. In no event shall Abbott be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of this website and/or the information or content posted on this website, regardless of whether Abbott has been advised as to the possibility of such damages.
Abbott is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites.
Abbott will endeavor to keep this website available for use however; we cannot guarantee this and take no responsibility for any loss or damage that occurs due to an interruption of access to this website. Abbott may interrupt access to this website for maintenance reasons or for any other reason, at Abbott’s sole discretion.
Your use
You understand, acknowledge, and agree to the following:
By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local and international laws, rules and regulations.
Except as expressly stated and agreed upon in advance by Abbott, no confidential relationship shall be established in the event that any user of this website should make any oral, written or electronic communication to Abbott (such as feedback, questions, comments, suggestions, ideas, etc.). If any Abbott website requires or requests that such information be provided, and that such information contains personal identifying information (e.g., name, address, phone number), Abbott shall obtain, use and maintain it in a manner consistent with our Privacy Policy. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Abbott shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Abbott is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights.
Intellectual Property
The information, documents, and related graphics published in this website (the "Information") are the sole property of Abbott, except for information provided by third-party providers under contract to Abbott, its subsidiaries or affiliates. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Internet site are used separate from accompanying text. Abbott is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott.
No use of any Abbott trademark, trade names, trade dress and products in this website may be made without the prior written authorization of Abbott, except to identify the product or services of the company.
If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Abbott by providing our copyright agent with the following in writing:
-
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit Abbott to locate the material;
- Your name, address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is infringing and not authorized; and
- A statement made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
- The electronic or physical signature of the copyright owner or a person authorized to act on the copyright owner’s behalf.
To submit a notification of claimed infringement, please contact Abbott's Designated Agent at the following address:
Email: trademarks@abbott.com
Privacy and Security
Abbott is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our Web site. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using our Web site, you agree to be bound by that policy.
Limitation of Liability
Abbott does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, this website. Reliance on these materials, information and opinions is solely at your own risk. Abbott disclaims any liability for injury or damages resulting from the use of this website, or the content contained thereon.
This Abbott website, the site content, and the products and services provided on or available through this website are provided on an “as is” and “as available” basis, with all faults. In no event shall Abbott, or its subsidiaries, affiliates, vendors, or their respective directors, employees or agents (hereinafter “Abbott Parties”) be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, this website, the site content, any services provided on or through this website or any linked site, including any special, indirect, punitive, incidental, exemplary or consequential damages. Except in the case of death or personal injury caused by their negligence, Abbott and the Abbott Parties hereby disclaim, to the maximum extent permitted by applicable law, liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with: (i) use of, or inability to use, the website; (ii) use of information or content on the website; (iii) any services provided on or through the website; and (iv) interception or unauthorized access to personal information submitted to the website, including, without limitation, the following categories of loss or damage, whether or not Abbott has been advised of the possibility of such loss or damage:
-
- loss or corruption of data
- loss of profits
- loss of anticipated savings
- loss of business opportunity
- loss of goodwill
- loss of reputation
- special damage
General
You agree that these terms and conditions describe the entire agreement between us with respect to its subject matter. These terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa. If an arbitration panel of competent jurisdiction finds that any provision of these terms and conditions is invalid or unenforceable, you agree that the other provisions of these terms and conditions will remain in full force and effect. Any dispute arising out of, or in connection with, these terms and conditions, including any question regarding their existence, validity or termination, or the legal relationships established by these terms and conditions, shall be referred to referred to arbitration in accordance with the Rules of the Arbitration Foundation of Southern Africa (“AFSA”). The arbitration tribunal shall consist of one (1) arbitrator appointed by the AFSA. The seat of the arbitration shall be Johannesburg, Gauteng. The arbitration proceedings and award shall be conducted and written in the English language. The arbitration award shall be final and binding on both Parties and not subject to any appeal.
SECTION 3: PRIVACY POLICY
This Privacy/Cookies Policy explains how we handle the personal information that you provide to us on the PediaSure® Winter Campaign Competition Web Site controlled by Abbott Laboratories South Africa (Pty) Ltd (including its subsidiaries and affiliates) which link to this Privacy/Cookies Policy (referred to as "Abbott Web Sites") and when you contact us by telephone. This Privacy/Cookies Policy also describes the collection of certain other types of technical and web browsing information through cookies and similar technologies on Abbott Web Sites.
This Privacy/Cookies Policy does not apply to personal information collected from Abbott Web Sites that do not link to this Privacy/Cookies Policy, or to third-party web sites to which Abbott Web Sites may link. Your use of Abbott Web Sites, which link to this Privacy/Cookies Policy is subject to this Privacy/Cookies Policy and the Terms of Use.
Please read this Privacy/Cookies Policy before using Abbott Web Sites or submitting personal information to us.
On occasion, Abbott may offer apps, special programs, activities, events or promotions ("Programs") that have unique or additional specific terms, privacy notices and/or consent forms that explain how any information you provide will be processed in connection with the Programs. You should review the applicable terms before interacting or participating in the Programs.
Personal Information
"Personal information" is information that identifies you as an individual or relates to an identifiable individual. Examples of personal information include your name, your postal address and your telephone number.
How Does Abbott Collect Personal Information?
Abbott collects information in a few different ways:
-
- Information you submit or choose to provide
- Information you give us permission to collect from you or another source
- From Health Care Professionals
- Through our websites and mobile apps
- From contract research organizations and clinical trial investigators
- From your participation in Abbott programs or clinical trials
- From third party service providers, data brokers or business partners
- From industry and patient groups and associations
- Automatically from devices you use to connect to Abbott Services (See "Cookies and Other Tools" below)
- Information provided by Abbott partners
- From public sources including, but not limited to, social media and other websites that enable social sharing
- Information from government agencies, public or third party information sources
From time to time, we may use or augment the personal information we have about you obtained from other sources, such as public databases, social media platforms and other third parties. We may also combine information we get from a third-party with information we already have, and we may combine information that we have collected offline with information we collect online.
If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.
Information Abbott Collects
Abbott may collect the following information, depending on what product and service you use:
-
- Contact information and preferences (such as name, email address, mailing address, phone number, and emergency contact information)
- Biographical and demographic information (such as date of birth, age, gender, ethnicity, marital status, and sexual orientation)
- Health and medical information (such as medical insurance details, information about physical and mental health conditions and diagnoses, treatments for medical conditions, genetic information, family medical history and medications an individual may take, including the dosage, timing, and frequency) we collect in connection with managing clinical trials, conducting research, providing patient support programs, distributing and marketing our products, managing compassionate use and expanded access programs and tracking adverse event reports
- Information regarding parents or legal guardians
- Any information you provide in connection with applying to or participating in a patient assistance or support program (such as financial need information)
- Payment-related information we need to complete a transaction (such as credit card number and financial account information)
- Username and password that you may select in connection with establishing an account on our websites or mobile apps
- Your photograph, social media handle or digital or electronic signature
- Publicly available information
- Internet activity, such as your Internet Protocol ("IP") address, browsing history, your search history and information on your interaction with the Abbott Services and our advertisements
- Device information
- Geolocation data, e.g., your physical location or movements (See "Cookies and Other Tools" below)
- Inferences drawn from other personal information listed above, to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes
- If you are accessing Abbott websites or apps on your mobile device, you may also choose to provide us with location data. To protect your privacy, you should not provide Abbott with any information that is not specifically requested
- Any adverse event information
If you are a Health Care Professional, we may also collect:
-
- Professional credentials, educational and professional history, institutional and government affiliations, information included on a resume or curriculum vitae, education and work history (such as work experience, education and languages spoken)
- Information about the Abbott programs, products and activities with which you have engaged
- Details about our interactions with you, your prescribing of our products and the agreements you have executed with us; including remittance or other financial information
- Any information you choose to provide about yourself or your household
- Information collected in connection with Abbott hosted events or activities you attend or participate in
- Publicly-available information related to your practice, such as license information, disciplinary history, prior litigation and regulatory proceedings, and other due diligence related information
We may use the personal information we collect about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use public information to confirm contact or financial information, to verify licensure of Health Care Professionals or to better understand your interests by associating demographic information with the information you have provided.
How Does Abbott Use Personal Information?
How Abbott uses your information depends on how you interact with the Abbott Services. Generally, Abbott may also use your information to:
-
- Provide our products and services to you and make them better
- Develop new products and services
- Fulfill your requests
- Provide customer service
- Send you administrative communications regarding Abbott's products or Abbott Services
- Notify you about special promotions or offers that may be of interest to you
- Invite you to participate in surveys about our products or services
- Better understand the interests of our customers and visitors who use Abbott Services
- Maintain Abbott's online services such as websites and apps
- Monitor, detect and prevent fraud, improper activity and ensure Abbott's policy compliance
- Conduct research including secondary and follow-on research
- Determine an individual's eligibility to participate in Abbott programs or clinical trials
- Process payments
- Evaluate how you and other users interact with our online services
- Protect Abbott and our users
- Secure our online services including our network, websites and apps
- Conduct audits related to our current interactions with you
- Debug the site and service to identify and repair errors that impair existing intended functionality
- Defend ourselves in litigation and investigations and to prosecute litigations
- Comply with our legal and regulatory obligations
Abbott may also use information collected from you or about you to offer you customized content, including to:
-
- Recognize new or past visitors to our websites or apps
- Remember your personal preferences
- Show you more relevant and meaningful advertisements based on your interests
Abbott may also use your information for other purposes disclosed to you from time to time.
In addition, some of our applications and mobile-optimized sites may have location-based features. To deliver these features, we may collect and use location data provided by your mobile device. For example, we may offer shopping features that allow you to get information about local merchants. By using such applications, you consent to the collection and use of your mobile device location data for purposes of delivering these location-based features.
We may use personal information collected from any of the sources listed in the "How Does Abbott Collect Personal Information?" section of this policy for our internal business purposes, such as data analysis, audits, developing new products, enhancing our websites and apps, improving our Abbott Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including product and service development and improvement activities.
Does Abbott Share Personal Information?
Abbott may share your information within the Abbott family of companies.
We do not sell your personal information. However, we share personal information with our vendors, contractors, business and service partners, or other third parties (collectively, "Service Providers"). Examples of Service Providers include analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies and fulfillment companies. Service Providers also include our co-promotion partners for products that we jointly develop and/or market with other companies.
Some Service Providers may collect personal data on behalf of Abbott. These third parties may be provided with access to personal data needed to perform their functions. In addition, Abbott's practice is to require its Service Providers to keep your personal information confidential and to use personal information only to perform functions for Abbott.
If Abbott sells all or part of one of its product lines or divisions, your information may be transferred to the buyer. Abbott reserves the right to disclose your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.
Abbott may also disclose your personal information as required by law to any competent law enforcement body, regulatory or government agency, court or other third party where we believe the disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request or legal process served on us, or to protect the safety, rights, or property of our customers, the public, Abbott or others, and to exercise, establish or defend Abbott’s legal rights.
Abbott may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose.
Cookies and Other Tools
Abbott and its Service Providers collect information about you by using cookies, tracking pixels, web beacons and other technologies (collectively, “Tools”). We use this information to better understand, customize and improve user experience with our websites, services and offerings as well as to manage our advertising. This information can make your use of our Abbott Services easier and more meaningful by allowing Abbott and our Service Providers to provide better service, customize sites based on consumer preferences, compile statistics, provide you with more relevant advertisements based on your interests, analyze trends and otherwise administer and improve our Abbott Services. If we have collected your personal information, we may associate this personal data with information gathered through the Tools.
Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.allaboutcookies.org/.
You can also control Flash cookies which we may use on certain Abbott websites and apps from time to time by clicking here. Why? Because Flash cookies cannot be controlled through your browser settings. Choices you make are both browser and device-specific.
Here are some of the types of information collected when visiting Abbott Websites:
Log data: When you use Abbott websites and apps, our servers automatically record information (“log data”), including information that your browser sends whenever you visit an website or app or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the webpages you visited that had Abbott features, browser type and settings, the date and time of your request, how you used websites and cookie data.
Cookie data: Depending on how you are accessing Abbott’s online Services, we and our Service Providers may use “cookies” (a small text file sent by your computer each time you visit our sites, unique to your Abbott account or your browser) or similar technologies, to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you and/or your browser delete them). For example, we may use cookies to remember your personal preferences, such as sections of the website that you visit frequently, your user ID, or other settings so you do not have to set them up every time you visit, and we may use cookies to serve you relevant advertising tailored to your interests. Some of the cookies we use are associated with your Abbott account (including personal information about you, such as the email address you gave us), and other cookies are not.
We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Abbott Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/privacy/google-partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Social media plugins and data. In addition, our websites and apps may use social media plugins (e.g., the Facebook "Like" button, '"Share to Twitter"' button) to enable you to easily share information with others. When you visit any of our online Abbott Services, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our websites. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on our Abbott Services, the social plugins allow that social media website to receive information that you have visited our Abbott Services. The social plugins also allow the social media website to share information about your activities on Abbott with other users of their social media website. Abbott does not control any of the content from the social plugins. For more information about social plugins from other social media websites you should refer to those sites' privacy and data sharing statements.
If you choose to link your social media or Google account to Abbott, this allows us to obtain information from those accounts (such as your friends or contacts). The information we obtain from these services often depends on your settings or the applicable provider's privacy policies, so please check these policies before granting us access. You agree that we are not responsible for any acts or omissions by these social media service providers. If you give us permission to access this information, we will use it for the purposes described in this Privacy Policy.
Device information. In addition to log data, we may also collect information about the device you are using to access our Abbott Services, including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device may make available to us, please also check the policies of your device manufacturer or software provider.
Interest Based Advertising. Abbott hopes to deliver to you advertising for products and services you need or want. Abbott, its vendors and partners, use common tracking tools, such as cookies, pixels, web beacons, and similar technologies, to automatically collect information about users for purposes of enhancing their online experience and delivering more meaningful advertisements. Like many companies, Abbott may also utilize third-party advertising vendors and other partners to collect this information.
Like most companies, we place advertisements where we think they will be most relevant to customers. One way we do so is by allowing network advertising companies with whom we work to place their own Tools when an individual visits Abbott websites and apps. This enables the network advertising company to recognize individuals who have previously visited Abbott websites and apps and to serve you ads based on your web browsing activity, purchases, interests and/or other information—a practice commonly referred to as interest-based advertising (“IBA”) or online behavioral advertising (“OBA”).
These advertising companies may also use these types of technologies to recognize you across the devices you use, such as a mobile phone or a laptop, and serve you ads on websites you visit and applications you use.
Retargeting. One way in which we deliver more meaningful advertisements is through a common form of online advertising known as “retargeting” or “remarketing.” Retargeting works by serving ads on one site based on an individual’s online activities on a different, unrelated site. For example, if you look at Similac® products on an Abbott website, you may later see an advertisement for Similac® products when you visit third-party sites. To do this, Abbott or its advertising vendors may use a device ID, cookie, pixel, web beacon or similar technology placed by Abbott or our third-party vendor when you visit Abbott websites or apps or third-party websites or apps. The placing of these cookies or other technologies on your device may enable you to be identified across multiple websites. You should consult the privacy policies of our vendors and other websites that you visit to understand how they collect and use your data.
Opting-Out of IBA, OBA and Retargeting Activities
As a participant of the Digital Advertising Alliance (DAA), we adhere to DAA’s Interest-Based Advertising principles by providing you enhanced notice, transparency and control of our digital marketing practices as stated at http://www.aboutads.info/principles/. Click here to opt-out of having your online behavior collected for advertising purposes and receiving behaviorally targeted advertisements from our advertising partners. Choices you make are both browser and device-specific. Also, certain versions of the iOS operating system permit you to “Limit Ad Tracking” in the system settings, and certain versions of the Android operating system allow you to “Opt-out of Interest-Based Ads” in the system settings. Options you select are browser and device specific.
Abbott Do Not Track Policy. Some browsers have Do Not Track (“DNT”) features that allow you to tell a website not to track you. These features are not all uniform, and some browsers may not be set up to honor such requests. Abbott honors the AdChoice DNT signals. Options you select are browser and device specific. Please be aware that limiting the ability of websites to set cookies, however, may worsen your overall user experience, and in some cases the sites will not work properly without cookies, local storage and similar technologies.
What Choices Do I Have About How Abbott Collects and Uses Information about Me? Certain Abbott Services may ask whether you wish to opt-out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
Marketing
If you no longer wish to receive promotional marketing materials from us on a going-forward basis, you may opt-out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from Abbott by following the instructions included in the email. We will endeavor to comply with your request as soon as reasonably practicable.
However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as information about changes to our Privacy Policy or Terms of Use).
Your Privacy Choices
You may have certain rights and choices regarding our processing of your personal data. Depending on your jurisdiction, applicable law may entitle you to additional consumer rights, including the right (with certain limitations and exceptions) to:
-
- Know the categories and/or specific pieces of personal information collected about you, including whether your personal information is sold or disclosed, and with whom your personal information was shared
- Access a copy of the personal information we retain about you
- Request deletion of your personal information
We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information. If you are an authorized agent making a request on behalf of a consumer, we may require and request additional information to verify that you are authorized to make that request.
We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will endeavor to inform you of the denial and provide an explanation of our actions and the reasons for the denial.
We will not restrict or deny you access to our Abbott Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the Abbott Services. For example, if you sign up to receive marketing communications by email, then ask Abbott to delete all of your information, we will be unable to send you marketing communications.
You may exercise any of your rights in relation to your personal information by contacting us using the details provided under the “How Can I Contact Abbott” section below.
How does Abbott secure information?
It is Abbott’s practice to take steps to secure our Abbott Services; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. Abbott cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to Abbott websites or apps, you must weigh both the benefits and the risks. Abbott websites or apps may link to third-party websites that are not controlled by Abbott or subject to an Abbott privacy policy. You should check the privacy policies of such third-party websites before submitting personal information.
This Website is Not For Children. Abbott does not knowingly collect or use any information from children (we define “children” as minors younger than 13). We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.
Third party sites
We may provide links to websites and other third-party content that is not owned or operated by Abbott. The websites and third-party content to which we link may have separate privacy notices or policies. Abbott is not responsible for the privacy practices of any entity that it does not own or control.
If you provide any personal through a third-party site, your interaction and your personal information will be collected by, and controlled by the privacy policy of, that third party site. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this privacy policy.
Cross border transfers
Any information you provide to Abbott may be stored and processed, transferred between and accessed from the United States, where Abbott is headquartered, and other countries which may not guarantee the same level of protection of personal data as the one in which you reside. However, Abbott will handle your personal data in accordance with this privacy policy regardless of where your personal data is stored/accessed.
How Can I Contact Abbott?
If you have questions about your information, please contact us by clicking on the “Contact Us” link on the website you are visiting or by e-mailing us at privacy@abbott.com. Alternatively, you may send a letter to the following address:
Abbott Laboratories South Africa (Pty) Ltd
Attention: OEC Department,
219 Golf Club Terrace
Constantia Kloof, Roodepoort
1709, South Africa
OR
Abbott Rapid Diagnostics (Pty Ltd)
Attention: OEC Department
Woodlands Office Park, Building 28,
20 Woodlands Drive, Woodmead,
2191, South Africa
In all communications to Abbott, please include the email address used for registration (if applicable), the website address or the specific Abbott program to which you provided personal information (e.g. Abbott.com, Similac.com, etc.) and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.
To exercise your rights in relation to your personal information as allowed for under the Protection of Personal Information Act, click here.
How will I know whether Abbott has updated this policy?
Abbott reserves the right to amend this Privacy Policy at any time. If Abbott changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on October 31, 2020 and is effective as of that date.
Cookie |
Cookie Type |
Description |
has_js |
Functional |
It allows the server to know whether it can rely on JavaScript. When it is set to “1”, it means that JavaScript is activated on any page. |
[session id] |
Functional |
It allows the user to connect to the site. |
__utma |
Analytical |
It is used to keep track of the returning visits on the site. |
__utmb |
Analytical |
It is used to establish a user session. |
__utmc |
Analytical |
It is used to establish a user session. |
__utmz |
Analytical |
It keeps track of where the visitor came from and what search engine they used. |
PREF |
Google Maps Preferences |
It stores the user’s preferences for Google Maps. |
SID, SAPISID, APISID, SSID, HSID, NID |
Google Maps Preferences |
Google established a certain number of cookies on pages that include Google Map. |
PEDIASURE® CHECKERS BACK TO SCHOOL TERMS & CONDITIONS
SECTION 1: COMPETITION TERMS AND CONDITIONS
- This PediaSure® Back To School Campaign (“Campaign”) is operated by Abbott Laboratories South Africa (Pty) Ltd (hereinafter “Abbott” or “we” or “us” as the context may require).
- These terms and conditions (“Terms”) govern the operation of the campaign and participants (hereinafter “Participants” or “you” as the context may require) participation in the competition.
- Only permanent residents and citizens of South Africa who reside in Gauteng and who are 18 (eighteen) years and older and in possession of a valid South African identity book (“Participants”) shall be eligible to participate in this Competition. Employees of Abbott or any Abbott distributor/wholesaler shall be permitted to participate in this campaign internally.
- In accessing the Campaign’s website https://za.pediasure.abbott/ (“Website”), Participants agree to (i) these Competition Terms (ii) the Website Terms and Conditions (Section 2) and (iii) the Privacy Policy (Section 3).
- The competition will commence on the 23rd of January 2023 and will close on the 5th of March 2023, at 12:00 am (the “Closing Date”). Any Entry created after the Closing Date will be deemed null and void. Abbott shall not be liable to Participants as a result of Entries failing to be created or being created late due to any reason.
- Abbott reserves the right to, at any time, suspend or terminate the competition without any liability to any Participant(s).
- To enter this competition, Participants will be required to:
- Purchase PediaSure® 3+ powder product (Vanilla, Chocolate or Strawberry 850g OR Vanilla or Strawberry 1.6kg from any Checkers or Checkers Hyper branded stores nationwide. PediaSure® Ready-to-Drink does not qualify;
- Swipe their Checkers Xtra Savings Card;
- Retain all till slip as proof of purchase;
- Sixty (60) Participants stand a chance to win a share of R30 000 in Checkers Xtra Savings vouchers.
- Each participant stands a chance to win R500 worth of Checkers Xtra savings vouchers. - Participants may enter as many times as they wish provided that each entry is associated with a separate purchase and unique code.
- By participating in the Competition, Participants agree and consent to their Data being captured and used by Abbott for those purposes as set out in the Privacy Policy.
- Abbott reserves the right to, at any time, unilaterally terminate a Participant’s participation as a result of a Participant’s breach of these Terms.
- Winners will be selected on the15th of March 2023. Winners will be notified via telephone, SMS or email.
- Winners will need to provide valid and legible identification to Abbott, including a valid South African Identity number, in order to receive their Prize.
- In the event that a winner is subsequently found to be ineligible, under these Terms, for receiving their Prize or is unable to, or fails to, accept their Prize for any reason, a replacement winner will be selected from the names drawn from remaining qualifying Participants in accordance with the same process as applicable to the original draw.
- Prizes may not be redeemed for cash and are not exchangeable.
- Abbott may, upon receiving the prior written consent of any winner, publish such winner’s name, surname and images, including photographs, on, inter alia, Abbott’s Facebook page without any liability to Abbott or any remuneration being due to the winner.
- Abbott reserves the right to extend, reasonably shorten or suspend the time period of the Competition whenever it should so choose for technical, commercial, or operational reasons, or for the greater public good, or due to a “force majeure” or generally for any reason whatsoever within its sole discretion, on condition that it notifies the participants.
- Abbott reserves the right to terminate this Competition immediately at any stage, without liability to any Participant, as may be required due to changes in legislation, or if required by any national, provincial, or municipal authority.
- Abbott or relevant parties are no way involved in the health or safety of the experiences. The prizes won will be at the winners risk and the external party/supplier
SECTION 2: WEBSITE TERMS & CONDITIONS
Terms and Conditions of Website Use
These terms and conditions apply to your use/access of the PediaSure® Awareness Campaign Web Site https://za.pediasure.abbott/
Your access to this website is subject to the following terms and conditions which may be updated by us from time to time without notice to you. By accessing or using this website, you agree that you have read, understand, and agree to be bound to these terms and conditions, as they may be amended from time to time, as well as to the terms of our Privacy Policy and Cookie Policy, which are hereby incorporated into these Terms and Conditions. You are responsible for periodically reviewing these Terms and Conditions for applicable changes. Your use of this website after posting by us of any changes to these Terms and Conditions constitutes your acceptance to those changes. If you disagree with these Terms and Conditions (as they may be amended from time to time), or are dissatisfied with this website, your sole and exclusive remedy is to discontinue using this website.
Disclaimers
You acknowledge and agree that:
We do not warrant the accuracy, effectiveness and suitability of any information contained in this website. Each person assumes full responsibility and all risks arising from use of this website. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Abbott reserves the right to make additions, deletions, or modifications to the information at any time without any prior notification.
Abbott makes no representations or warranties of any kind or nature with respect to the information or content posted on this website. Unless otherwise stated on this website, Abbott hereby disclaims all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement. In no event shall Abbott be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of this website and/or the information or content posted on this website, regardless of whether Abbott has been advised as to the possibility of such damages.
Abbott is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites.
Abbott will endeavor to keep this website available for use however; we cannot guarantee this and take no responsibility for any loss or damage that occurs due to an interruption of access to this website. Abbott may interrupt access to this website for maintenance reasons or for any other reason, at Abbott’s sole discretion.
Your use
You understand, acknowledge, and agree to the following:
By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local and international laws, rules and regulations.
Except as expressly stated and agreed upon in advance by Abbott, no confidential relationship shall be established in the event that any user of this website should make any oral, written or electronic communication to Abbott (such as feedback, questions, comments, suggestions, ideas, etc.). If any Abbott website requires or requests that such information be provided, and that such information contains personal identifying information (e.g., name, address, phone number), Abbott shall obtain, use and maintain it in a manner consistent with our Privacy Policy. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Abbott shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Abbott is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights.
Intellectual Property
The information, documents, and related graphics published in this website (the "Information") are the sole property of Abbott, except for information provided by third-party providers under contract to Abbott, its subsidiaries or affiliates. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Internet site are used separate from accompanying text. Abbott is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott.
No use of any Abbott trademark, trade names, trade dress and products in this website may be made without the prior written authorization of Abbott, except to identify the product or services of the company.
If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Abbott by providing our copyright agent with the following in writing:
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit Abbott to locate the material;
- Your name, address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is infringing and not authorized; and
- A statement made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
- The electronic or physical signature of the copyright owner or a person authorized to act on the copyright owner’s behalf.
To submit a notification of claimed infringement, please contact Abbott's Designated Agent at the following address:
Email: trademarks@abbott.com
Privacy and Security
Abbott is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our Web site. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using our Web site, you agree to be bound by that policy.
Limitation of Liability
Abbott does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, this website. Reliance on these materials, information and opinions is solely at your own risk. Abbott disclaims any liability for injury or damages resulting from the use of this website, or the content contained thereon.
This Abbott website, the site content, and the products and services provided on or available through this website are provided on an “as is” and “as available” basis, with all faults. In no event shall Abbott, or its subsidiaries, affiliates, vendors, or their respective directors, employees or agents (hereinafter “Abbott Parties”) be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, this website, the site content, any services provided on or through this website or any linked site, including any special, indirect, punitive, incidental, exemplary or consequential damages. Except in the case of death or personal injury caused by their negligence, Abbott and the Abbott Parties hereby disclaim, to the maximum extent permitted by applicable law, liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with: (i) use of, or inability to use, the website; (ii) use of information or content on the website; (iii) any services provided on or through the website; and (iv) interception or unauthorized access to personal information submitted to the website, including, without limitation, the following categories of loss or damage, whether or not Abbott has been advised of the possibility of such loss or damage:
- loss or corruption of data
- loss of profits
- loss of anticipated savings
- loss of business opportunity
- loss of goodwill
- loss of reputation
- special damage
General
You agree that these terms and conditions describe the entire agreement between us with respect to its subject matter. These terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa. If an arbitration panel of competent jurisdiction finds that any provision of these terms and conditions is invalid or unenforceable, you agree that the other provisions of these terms and conditions will remain in full force and effect. Any dispute arising out of, or in connection with, these terms and conditions, including any question regarding their existence, validity or termination, or the legal relationships established by these terms and conditions, shall be referred to referred to arbitration in accordance with the Rules of the Arbitration Foundation of Southern Africa (“AFSA”). The arbitration tribunal shall consist of one (1) arbitrator appointed by the AFSA. The seat of the arbitration shall be Johannesburg, Gauteng. The arbitration proceedings and award shall be conducted and written in the English language. The arbitration award shall be final and binding on both Parties and not subject to any appeal.
SECTION 3: PRIVACY POLICY
This Privacy/Cookies Policy explains how we handle the personal information that you provide to us on the Ensure® Real Madrid Campaign Competition Web Site controlled by Abbott Laboratories South Africa (Pty) Ltd (including its subsidiaries and affiliates) which link to this Privacy/Cookies Policy (referred to as "Abbott Web Sites") and when you contact us by telephone. This Privacy/Cookies Policy also describes the collection of certain other types of technical and web browsing information through cookies and similar technologies on Abbott Web Sites.
This Privacy/Cookies Policy does not apply to personal information collected from Abbott Web Sites that do not link to this Privacy/Cookies Policy, or to third-party web sites to which Abbott Web Sites may link. Your use of Abbott Web Sites, which link to this Privacy/Cookies Policy is subject to this Privacy/Cookies Policy and the Terms of Use.
Please read this Privacy/Cookies Policy before using Abbott Web Sites or submitting personal information to us.
On occasion, Abbott may offer apps, special programs, activities, events or promotions ("Programs") that have unique or additional specific terms, privacy notices and/or consent forms that explain how any information you provide will be processed in connection with the Programs. You should review the applicable terms before interacting or participating in the Programs.
Personal Information
"Personal information" is information that identifies you as an individual or relates to an identifiable individual. Examples of personal information include your name, your postal address and your telephone number.
How Does Abbott Collect Personal Information?
Abbott collects information in a few different ways:
- Information you submit or choose to provide
- Information you give us permission to collect from you or another source
- From Health Care Professionals
- Through our websites and mobile apps
- From contract research organizations and clinical trial investigators
- From your participation in Abbott programs or clinical trials
- From third party service providers, data brokers or business partners
- From industry and patient groups and associations
- Automatically from devices you use to connect to Abbott Services (See "Cookies and Other Tools" below)
- Information provided by Abbott partners
- From public sources including, but not limited to, social media and other websites that enable social sharing
- Information from government agencies, public or third party information sources
From time to time, we may use or augment the personal information we have about you obtained from other sources, such as public databases, social media platforms and other third parties. We may also combine information we get from a third-party with information we already have, and we may combine information that we have collected offline with information we collect online.
If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.
Information Abbott Collects
Abbott may collect the following information, depending on what product and service you use:
- Contact information and preferences (such as name, email address, mailing address, phone number, and emergency contact information)
- Biographical and demographic information (such as date of birth, age, gender, ethnicity, marital status, and sexual orientation)
- Health and medical information (such as medical insurance details, information about physical and mental health conditions and diagnoses, treatments for medical conditions, genetic information, family medical history and medications an individual may take, including the dosage, timing, and frequency) we collect in connection with managing clinical trials, conducting research, providing patient support programs, distributing and marketing our products, managing compassionate use and expanded access programs and tracking adverse event reports
- Information regarding parents or legal guardians
- Any information you provide in connection with applying to or participating in a patient assistance or support program (such as financial need information)
- Payment-related information we need to complete a transaction (such as credit card number and financial account information)
- Username and password that you may select in connection with establishing an account on our websites or mobile apps
- Your photograph, social media handle or digital or electronic signature
- Publicly available information
- Internet activity, such as your Internet Protocol ("IP") address, browsing history, your search history and information on your interaction with the Abbott Services and our advertisements
- Device information
- Geolocation data, e.g., your physical location or movements (See "Cookies and Other Tools" below)
- Inferences drawn from other personal information listed above, to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes
- If you are accessing Abbott websites or apps on your mobile device, you may also choose to provide us with location data. To protect your privacy, you should not provide Abbott with any information that is not specifically requested
- Any adverse event information
If you are a Health Care Professional, we may also collect:
- Professional credentials, educational and professional history, institutional and government affiliations, information included on a resume or curriculum vitae, education and work history (such as work experience, education and languages spoken)
- Information about the Abbott programs, products and activities with which you have engaged
- Details about our interactions with you, your prescribing of our products and the agreements you have executed with us; including remittance or other financial information
- Any information you choose to provide about yourself or your household
- Information collected in connection with Abbott hosted events or activities you attend or participate in
- Publicly-available information related to your practice, such as license information, disciplinary history, prior litigation and regulatory proceedings, and other due diligence related information
We may use the personal information we collect about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use public information to confirm contact or financial information, to verify licensure of Health Care Professionals or to better understand your interests by associating demographic information with the information you have provided.
How Does Abbott Use Personal Information?
How Abbott uses your information depends on how you interact with the Abbott Services. Generally, Abbott may also use your information to:
- Provide our products and services to you and make them better
- Develop new products and services
- Fulfill your requests
- Provide customer service
- Send you administrative communications regarding Abbott's products or Abbott Services
- Notify you about special promotions or offers that may be of interest to you
- Invite you to participate in surveys about our products or services
- Better understand the interests of our customers and visitors who use Abbott Services
- Maintain Abbott's online services such as websites and apps
- Monitor, detect and prevent fraud, improper activity and ensure Abbott's policy compliance
- Conduct research including secondary and follow-on research
- Determine an individual's eligibility to participate in Abbott programs or clinical trials
- Process payments
- Evaluate how you and other users interact with our online services
- Protect Abbott and our users
- Secure our online services including our network, websites and apps
- Conduct audits related to our current interactions with you
- Debug the site and service to identify and repair errors that impair existing intended functionality
- Defend ourselves in litigation and investigations and to prosecute litigations
- Comply with our legal and regulatory obligations
Abbott may also use information collected from you or about you to offer you customized content, including to:
- Recognize new or past visitors to our websites or apps
- Remember your personal preferences
- Show you more relevant and meaningful advertisements based on your interests
Abbott may also use your information for other purposes disclosed to you from time to time.
In addition, some of our applications and mobile-optimized sites may have location-based features. To deliver these features, we may collect and use location data provided by your mobile device. For example, we may offer shopping features that allow you to get information about local merchants. By using such applications, you consent to the collection and use of your mobile device location data for purposes of delivering these location-based features.
We may use personal information collected from any of the sources listed in the "How Does Abbott Collect Personal Information?" section of this policy for our internal business purposes, such as data analysis, audits, developing new products, enhancing our websites and apps, improving our Abbott Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including product and service development and improvement activities.
Does Abbott Share Personal Information?
Abbott may share your information within the Abbott family of companies.
We do not sell your personal information. However, we share personal information with our vendors, contractors, business and service partners, or other third parties (collectively, "Service Providers"). Examples of Service Providers include analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies and fulfillment companies. Service Providers also include our co-promotion partners for products that we jointly develop and/or market with other companies.
Some Service Providers may collect personal data on behalf of Abbott. These third parties may be provided with access to personal data needed to perform their functions. In addition, Abbott's practice is to require its Service Providers to keep your personal information confidential and to use personal information only to perform functions for Abbott.
If Abbott sells all or part of one of its product lines or divisions, your information may be transferred to the buyer. Abbott reserves the right to disclose your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.
Abbott may also disclose your personal information as required by law to any competent law enforcement body, regulatory or government agency, court or other third party where we believe the disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request or legal process served on us, or to protect the safety, rights, or property of our customers, the public, Abbott or others, and to exercise, establish or defend Abbott’s legal rights.
Abbott may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose.
Cookies and Other Tools
Abbott and its Service Providers collect information about you by using cookies, tracking pixels, web beacons and other technologies (collectively, “Tools”). We use this information to better understand, customize and improve user experience with our websites, services and offerings as well as to manage our advertising. This information can make your use of our Abbott Services easier and more meaningful by allowing Abbott and our Service Providers to provide better service, customize sites based on consumer preferences, compile statistics, provide you with more relevant advertisements based on your interests, analyze trends and otherwise administer and improve our Abbott Services. If we have collected your personal information, we may associate this personal data with information gathered through the Tools.
Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.allaboutcookies.org/.
You can also control Flash cookies which we may use on certain Abbott websites and apps from time to time by clicking here. Why? Because Flash cookies cannot be controlled through your browser settings. Choices you make are both browser and device-specific.
Here are some of the types of information collected when visiting Abbott Websites:
Log data: When you use Abbott websites and apps, our servers automatically record information (“log data”), including information that your browser sends whenever you visit an website or app or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the webpages you visited that had Abbott features, browser type and settings, the date and time of your request, how you used websites and cookie data.
Cookie data: Depending on how you are accessing Abbott’s online Services, we and our Service Providers may use “cookies” (a small text file sent by your computer each time you visit our sites, unique to your Abbott account or your browser) or similar technologies, to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you and/or your browser delete them). For example, we may use cookies to remember your personal preferences, such as sections of the website that you visit frequently, your user ID, or other settings so you do not have to set them up every time you visit, and we may use cookies to serve you relevant advertising tailored to your interests. Some of the cookies we use are associated with your Abbott account (including personal information about you, such as the email address you gave us), and other cookies are not.
We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Abbott Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/privacy/google-partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Social media plugins and data. In addition, our websites and apps may use social media plugins (e.g., the Facebook "Like" button, '"Share to Twitter"' button) to enable you to easily share information with others. When you visit any of our online Abbott Services, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our websites. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on our Abbott Services, the social plugins allow that social media website to receive information that you have visited our Abbott Services. The social plugins also allow the social media website to share information about your activities on Abbott with other users of their social media website. Abbott does not control any of the content from the social plugins. For more information about social plugins from other social media websites you should refer to those sites' privacy and data sharing statements.
If you choose to link your social media or Google account to Abbott, this allows us to obtain information from those accounts (such as your friends or contacts). The information we obtain from these services often depends on your settings or the applicable provider's privacy policies, so please check these policies before granting us access. You agree that we are not responsible for any acts or omissions by these social media service providers. If you give us permission to access this information, we will use it for the purposes described in this Privacy Policy.
Device information. In addition to log data, we may also collect information about the device you are using to access our Abbott Services, including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device may make available to us, please also check the policies of your device manufacturer or software provider.
Interest Based Advertising. Abbott hopes to deliver to you advertising for products and services you need or want. Abbott, its vendors and partners, use common tracking tools, such as cookies, pixels, web beacons, and similar technologies, to automatically collect information about users for purposes of enhancing their online experience and delivering more meaningful advertisements. Like many companies, Abbott may also utilize third-party advertising vendors and other partners to collect this information.
Like most companies, we place advertisements where we think they will be most relevant to customers. One way we do so is by allowing network advertising companies with whom we work to place their own Tools when an individual visits Abbott websites and apps. This enables the network advertising company to recognize individuals who have previously visited Abbott websites and apps and to serve you ads based on your web browsing activity, purchases, interests and/or other information—a practice commonly referred to as interest-based advertising (“IBA”) or online behavioral advertising (“OBA”).
These advertising companies may also use these types of technologies to recognize you across the devices you use, such as a mobile phone or a laptop, and serve you ads on websites you visit and applications you use.
Retargeting. One way in which we deliver more meaningful advertisements is through a common form of online advertising known as “retargeting” or “remarketing.” Retargeting works by serving ads on one site based on an individual’s online activities on a different, unrelated site. For example, if you look at Similac® products on an Abbott website, you may later see an advertisement for Similac® products when you visit third-party sites. To do this, Abbott or its advertising vendors may use a device ID, cookie, pixel, web beacon or similar technology placed by Abbott or our third-party vendor when you visit Abbott websites or apps or third-party websites or apps. The placing of these cookies or other technologies on your device may enable you to be identified across multiple websites. You should consult the privacy policies of our vendors and other websites that you visit to understand how they collect and use your data.
Opting-Out of IBA, OBA and Retargeting Activities
As a participant of the Digital Advertising Alliance (DAA), we adhere to DAA’s Interest-Based Advertising principles by providing you enhanced notice, transparency and control of our digital marketing practices as stated at http://www.aboutads.info/principles/. Click here to opt-out of having your online behavior collected for advertising purposes and receiving behaviorally targeted advertisements from our advertising partners. Choices you make are both browser and device-specific. Also, certain versions of the iOS operating system permit you to “Limit Ad Tracking” in the system settings, and certain versions of the Android operating system allow you to “Opt-out of Interest-Based Ads” in the system settings. Options you select are browser and device specific.
Abbott Do Not Track Policy. Some browsers have Do Not Track (“DNT”) features that allow you to tell a website not to track you. These features are not all uniform, and some browsers may not be set up to honor such requests. Abbott honors the AdChoice DNT signals. Options you select are browser and device specific. Please be aware that limiting the ability of websites to set cookies, however, may worsen your overall user experience, and in some cases the sites will not work properly without cookies, local storage and similar technologies.
What Choices Do I Have About How Abbott Collects and Uses Information about Me? Certain Abbott Services may ask whether you wish to opt-out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
Marketing
If you no longer wish to receive promotional marketing materials from us on a going-forward basis, you may opt-out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from Abbott by following the instructions included in the email. We will endeavor to comply with your request as soon as reasonably practicable.
However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as information about changes to our Privacy Policy or Terms of Use).
Your Privacy Choices
You may have certain rights and choices regarding our processing of your personal data. Depending on your jurisdiction, applicable law may entitle you to additional consumer rights, including the right (with certain limitations and exceptions) to:
- Know the categories and/or specific pieces of personal information collected about you, including whether your personal information is sold or disclosed, and with whom your personal information was shared
- Access a copy of the personal information we retain about you
- Request deletion of your personal information
We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information. If you are an authorized agent making a request on behalf of a consumer, we may require and request additional information to verify that you are authorized to make that request.
We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will endeavor to inform you of the denial and provide an explanation of our actions and the reasons for the denial.
We will not restrict or deny you access to our Abbott Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the Abbott Services. For example, if you sign up to receive marketing communications by email, then ask Abbott to delete all of your information, we will be unable to send you marketing communications.
You may exercise any of your rights in relation to your personal information by contacting us using the details provided under the “How Can I Contact Abbott” section below.
How does Abbott secure information?
It is Abbott’s practice to take steps to secure our Abbott Services; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. Abbott cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to Abbott websites or apps, you must weigh both the benefits and the risks. Abbott websites or apps may link to third-party websites that are not controlled by Abbott or subject to an Abbott privacy policy. You should check the privacy policies of such third-party websites before submitting personal information.
This Website is Not For Children. Abbott does not knowingly collect or use any information from children (we define “children” as minors younger than 13). We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.
Third party sites
We may provide links to websites and other third-party content that is not owned or operated by Abbott. The websites and third-party content to which we link may have separate privacy notices or policies. Abbott is not responsible for the privacy practices of any entity that it does not own or control.
If you provide any personal through a third-party site, your interaction and your personal information will be collected by, and controlled by the privacy policy of, that third party site. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this privacy policy.
Cross border transfers
Any information you provide to Abbott may be stored and processed, transferred between and accessed from the United States, where Abbott is headquartered, and other countries which may not guarantee the same level of protection of personal data as the one in which you reside. However, Abbott will handle your personal data in accordance with this privacy policy regardless of where your personal data is stored/accessed.
How Can I Contact Abbott?
If you have questions about your information, please contact us by clicking on the “Contact Us” link on the website you are visiting or by e-mailing us at privacy@abbott.com. Alternatively, you may send a letter to the following address:
Abbott Laboratories South Africa (Pty) Ltd
Attention: OEC Department,
219 Golf Club Terrace
Constantia Kloof, Roodepoort
1709, South Africa
OR
Abbott Rapid Diagnostics (Pty Ltd)
Attention: OEC Department
Woodlands Office Park, Building 28,
20 Woodlands Drive, Woodmead,
2191, South Africa
In all communications to Abbott, please include the email address used for registration (if applicable), the website address or the specific Abbott program to which you provided personal information (e.g. Abbott.com, Similac.com, etc.) and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.
To exercise your rights in relation to your personal information as allowed for under the Protection of Personal Information Act, click here.
How will I know whether Abbott has updated this policy?
Abbott reserves the right to amend this Privacy Policy at any time. If Abbott changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on October 31, 2020 and is effective as of that date.
Cookie |
Cookie Type |
Description |
has_js |
Functional |
It allows the server to know whether it can rely on JavaScript. When it is set to “1”, it means that JavaScript is activated on any page. |
[session id] |
Functional |
It allows the user to connect to the site. |
__utma |
Analytical |
It is used to keep track of the returning visits on the site. |
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Analytical |
It is used to establish a user session. |
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Analytical |
It is used to establish a user session. |
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Analytical |
It keeps track of where the visitor came from and what search engine they used. |
PREF |
Google Maps Preferences |
It stores the user’s preferences for Google Maps. |
SID, SAPISID, APISID, SSID, HSID, NID |
Google Maps Preferences |
Google established a certain number of cookies on pages that include Google Map. |
PEDIASURE® CLICKS BACK TO SCHOOL TERMS & CONDITIONS
SECTION 1: COMPETITION TERMS AND CONDITIONS
- This PediaSure® Back To School Campaign (“Campaign”) is operated by Abbott Laboratories South Africa (Pty) Ltd (hereinafter “Abbott” or “we” or “us” as the context may require).
- These terms and conditions (“Terms”) govern the operation of the campaign and participants (hereinafter “Participants” or “you” as the context may require) participation in the competition.
- Only permanent residents and citizens of South Africa who are 18 (eighteen) years and older and in possession of a valid South African identity book (“Participants”) shall be eligible to participate in this Competition. Employees of Abbott or any Abbott distributor/wholesaler shall be permitted to participate in this campaign internally.
- In accessing the Campaign’s website https://za.pediasure.abbott (“Website”), Participants agree to (i) these Competition Terms (ii) the Website Terms and Conditions (Section 2) and (iii) the Privacy Policy (Section 3).
- The competition will commence on the 23rd of January 2023 and will close on the 28th of February 2023, at 12:00 am (the “Closing Date”). Any Entry created after the Closing Date will be deemed null and void. Abbott shall not be liable to Participants as a result of Entries failing to be created or being created late due to any reason.
- Abbott reserves the right to, at any time, suspend or terminate the competition without any liability to any Participant(s).
- To enter this competition, Participants will be required to purchase at least one (1) of the following participating products:
- PediaSure® Vanilla or Chocolate or Strawberry 850g and Vanilla or Strawberry 1.6kg in the same transaction at a Clicks store in the Republic of South Africa and have swiped his/her Clubcard during this period. A participant must be a member of the Clicks Customer Loyalty Programme (“Clicks ClubCard Programme”).
- PediaSure® Vanilla 180ml does not qualify. - All participants who meet the eligibility requirements set out above will be automatically entered into the competition.
- By participating in the Competition, Participants agree and consent to their Data being captured and used by Abbott for those purposes as set out in the Privacy Policy.
- Abbott reserves the right to, at any time, unilaterally terminate a Participant’s participation as a result of a Participant’s breach of these Terms.
- The prizes for the competition are as follows:
- Fifty (50) winners of this competition stand a chance to win a share of R25 000 in Clicks Clubcard cashback points.
- Each participant stands a chance to win R500 in cashback points which will be allocated to their Clubcard profile.
- The cashback rewards will be available in each winner's Clicks ClubCard and redeemable at any Clicks stores.
- The cashback rewards will be valid for one (1) year after the rewards have been allocated to the winner's Clubcard profile. - Fifty (50) winners will be drawn by random selection from all eligible entries on the 31st of March 2023. The judges’ decision is final and no correspondence in this regard will be entered into.
- Abbott shall make 3 (three) attempts over 2 (two) working days to contact and notify selected winners. If the selected winner cannot be contacted after these 3 (three) attempts, then the winner will be deemed to have forfeited their prize and a replacement winner will be selected from the names drawn from the remaining qualifying Participants. This process shall continue until the winner has been successfully contacted as per these Terms.
- Prizes may not be redeemed for cash and are not exchangeable.
- Abbott may, upon receiving the prior written consent of any winner, publish such winner’s name, surname and images, including photographs, on, inter alia, Abbott’s Facebook page without any liability to Abbott or any remuneration being due to the winner.
- Abbott reserves the right to extend, reasonably shorten or suspend the time period of the Competition whenever it should so choose for technical, commercial, or operational reasons, or for the greater public good, or due to a “force majeure” or generally for any reason whatsoever within its sole discretion, on condition that it notifies the participants.
- Abbott reserves the right to terminate this Competition immediately at any stage, without liability to any Participant, as may be required due to changes in legislation, or if required by any national, provincial, or municipal authority.
- Abbott or relevant parties are no way involved in the health or safety of the experiences. The prizes won will be at the winners’ risk and the external party/supplier.
SECTION 2: WEBSITE TERMS & CONDITIONS
Terms and Conditions of Website Use
These terms and conditions apply to your use/access of the PediaSure® Awareness Campaign Web Site https://za.pediasure.abbott/
Your access to this website is subject to the following terms and conditions which may be updated by us from time to time without notice to you. By accessing or using this website, you agree that you have read, understand, and agree to be bound to these terms and conditions, as they may be amended from time to time, as well as to the terms of our Privacy Policy and Cookie Policy, which are hereby incorporated into these Terms and Conditions. You are responsible for periodically reviewing these Terms and Conditions for applicable changes. Your use of this website after posting by us of any changes to these Terms and Conditions constitutes your acceptance to those changes. If you disagree with these Terms and Conditions (as they may be amended from time to time), or are dissatisfied with this website, your sole and exclusive remedy is to discontinue using this website.
Disclaimers
You acknowledge and agree that:
We do not warrant the accuracy, effectiveness and suitability of any information contained in this website. Each person assumes full responsibility and all risks arising from use of this website. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Abbott reserves the right to make additions, deletions, or modifications to the information at any time without any prior notification.
Abbott makes no representations or warranties of any kind or nature with respect to the information or content posted on this website. Unless otherwise stated on this website, Abbott hereby disclaims all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement. In no event shall Abbott be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of this website and/or the information or content posted on this website, regardless of whether Abbott has been advised as to the possibility of such damages.
Abbott is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites.
Abbott will endeavor to keep this website available for use however; we cannot guarantee this and take no responsibility for any loss or damage that occurs due to an interruption of access to this website. Abbott may interrupt access to this website for maintenance reasons or for any other reason, at Abbott’s sole discretion.
Your use
You understand, acknowledge, and agree to the following:
By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local and international laws, rules and regulations.
Except as expressly stated and agreed upon in advance by Abbott, no confidential relationship shall be established in the event that any user of this website should make any oral, written or electronic communication to Abbott (such as feedback, questions, comments, suggestions, ideas, etc.). If any Abbott website requires or requests that such information be provided, and that such information contains personal identifying information (e.g., name, address, phone number), Abbott shall obtain, use and maintain it in a manner consistent with our Privacy Policy. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Abbott shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Abbott is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights.
Intellectual Property
The information, documents, and related graphics published in this website (the "Information") are the sole property of Abbott, except for information provided by third-party providers under contract to Abbott, its subsidiaries or affiliates. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Internet site are used separate from accompanying text. Abbott is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott.
No use of any Abbott trademark, trade names, trade dress and products in this website may be made without the prior written authorization of Abbott, except to identify the product or services of the company.
If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Abbott by providing our copyright agent with the following in writing:
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit Abbott to locate the material;
- Your name, address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is infringing and not authorized; and
- A statement made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
- The electronic or physical signature of the copyright owner or a person authorized to act on the copyright owner’s behalf.
To submit a notification of claimed infringement, please contact Abbott's Designated Agent at the following address:
Email: trademarks@abbott.com
Privacy and Security
Abbott is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our Web site. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using our Web site, you agree to be bound by that policy.
Limitation of Liability
Abbott does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, this website. Reliance on these materials, information and opinions is solely at your own risk. Abbott disclaims any liability for injury or damages resulting from the use of this website, or the content contained thereon.
This Abbott website, the site content, and the products and services provided on or available through this website are provided on an “as is” and “as available” basis, with all faults. In no event shall Abbott, or its subsidiaries, affiliates, vendors, or their respective directors, employees or agents (hereinafter “Abbott Parties”) be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, this website, the site content, any services provided on or through this website or any linked site, including any special, indirect, punitive, incidental, exemplary or consequential damages. Except in the case of death or personal injury caused by their negligence, Abbott and the Abbott Parties hereby disclaim, to the maximum extent permitted by applicable law, liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with: (i) use of, or inability to use, the website; (ii) use of information or content on the website; (iii) any services provided on or through the website; and (iv) interception or unauthorized access to personal information submitted to the website, including, without limitation, the following categories of loss or damage, whether or not Abbott has been advised of the possibility of such loss or damage:
- loss or corruption of data
- loss of profits
- loss of anticipated savings
- loss of business opportunity
- loss of goodwill
- loss of reputation
- special damage
General
You agree that these terms and conditions describe the entire agreement between us with respect to its subject matter. These terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa. If an arbitration panel of competent jurisdiction finds that any provision of these terms and conditions is invalid or unenforceable, you agree that the other provisions of these terms and conditions will remain in full force and effect. Any dispute arising out of, or in connection with, these terms and conditions, including any question regarding their existence, validity or termination, or the legal relationships established by these terms and conditions, shall be referred to referred to arbitration in accordance with the Rules of the Arbitration Foundation of Southern Africa (“AFSA”). The arbitration tribunal shall consist of one (1) arbitrator appointed by the AFSA. The seat of the arbitration shall be Johannesburg, Gauteng. The arbitration proceedings and award shall be conducted and written in the English language. The arbitration award shall be final and binding on both Parties and not subject to any appeal.
SECTION 3: PRIVACY POLICY
This Privacy/Cookies Policy explains how we handle the personal information that you provide to us on the Ensure® Real Madrid Campaign Competition Web Site controlled by Abbott Laboratories South Africa (Pty) Ltd (including its subsidiaries and affiliates) which link to this Privacy/Cookies Policy (referred to as "Abbott Web Sites") and when you contact us by telephone. This Privacy/Cookies Policy also describes the collection of certain other types of technical and web browsing information through cookies and similar technologies on Abbott Web Sites.
This Privacy/Cookies Policy does not apply to personal information collected from Abbott Web Sites that do not link to this Privacy/Cookies Policy, or to third-party web sites to which Abbott Web Sites may link. Your use of Abbott Web Sites, which link to this Privacy/Cookies Policy is subject to this Privacy/Cookies Policy and the Terms of Use.
Please read this Privacy/Cookies Policy before using Abbott Web Sites or submitting personal information to us.
On occasion, Abbott may offer apps, special programs, activities, events or promotions ("Programs") that have unique or additional specific terms, privacy notices and/or consent forms that explain how any information you provide will be processed in connection with the Programs. You should review the applicable terms before interacting or participating in the Programs.
Personal Information
"Personal information" is information that identifies you as an individual or relates to an identifiable individual. Examples of personal information include your name, your postal address and your telephone number.
How Does Abbott Collect Personal Information?
Abbott collects information in a few different ways:
- Information you submit or choose to provide
- Information you give us permission to collect from you or another source
- From Health Care Professionals
- Through our websites and mobile apps
- From contract research organizations and clinical trial investigators
- From your participation in Abbott programs or clinical trials
- From third party service providers, data brokers or business partners
- From industry and patient groups and associations
- Automatically from devices you use to connect to Abbott Services (See "Cookies and Other Tools" below)
- Information provided by Abbott partners
- From public sources including, but not limited to, social media and other websites that enable social sharing
- Information from government agencies, public or third party information sources
From time to time, we may use or augment the personal information we have about you obtained from other sources, such as public databases, social media platforms and other third parties. We may also combine information we get from a third-party with information we already have, and we may combine information that we have collected offline with information we collect online.
If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.
Information Abbott Collects
Abbott may collect the following information, depending on what product and service you use:
- Contact information and preferences (such as name, email address, mailing address, phone number, and emergency contact information)
- Biographical and demographic information (such as date of birth, age, gender, ethnicity, marital status, and sexual orientation)
- Health and medical information (such as medical insurance details, information about physical and mental health conditions and diagnoses, treatments for medical conditions, genetic information, family medical history and medications an individual may take, including the dosage, timing, and frequency) we collect in connection with managing clinical trials, conducting research, providing patient support programs, distributing and marketing our products, managing compassionate use and expanded access programs and tracking adverse event reports
- Information regarding parents or legal guardians
- Any information you provide in connection with applying to or participating in a patient assistance or support program (such as financial need information)
- Payment-related information we need to complete a transaction (such as credit card number and financial account information)
- Username and password that you may select in connection with establishing an account on our websites or mobile apps
- Your photograph, social media handle or digital or electronic signature
- Publicly available information
- Internet activity, such as your Internet Protocol ("IP") address, browsing history, your search history and information on your interaction with the Abbott Services and our advertisements
- Device information
- Geolocation data, e.g., your physical location or movements (See "Cookies and Other Tools" below)
- Inferences drawn from other personal information listed above, to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes
- If you are accessing Abbott websites or apps on your mobile device, you may also choose to provide us with location data. To protect your privacy, you should not provide Abbott with any information that is not specifically requested
- Any adverse event information
If you are a Health Care Professional, we may also collect:
- Professional credentials, educational and professional history, institutional and government affiliations, information included on a resume or curriculum vitae, education and work history (such as work experience, education and languages spoken)
- Information about the Abbott programs, products and activities with which you have engaged
- Details about our interactions with you, your prescribing of our products and the agreements you have executed with us; including remittance or other financial information
- Any information you choose to provide about yourself or your household
- Information collected in connection with Abbott hosted events or activities you attend or participate in
- Publicly-available information related to your practice, such as license information, disciplinary history, prior litigation and regulatory proceedings, and other due diligence related information
We may use the personal information we collect about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use public information to confirm contact or financial information, to verify licensure of Health Care Professionals or to better understand your interests by associating demographic information with the information you have provided.
How Does Abbott Use Personal Information?
How Abbott uses your information depends on how you interact with the Abbott Services. Generally, Abbott may also use your information to:
- Provide our products and services to you and make them better
- Develop new products and services
- Fulfill your requests
- Provide customer service
- Send you administrative communications regarding Abbott's products or Abbott Services
- Notify you about special promotions or offers that may be of interest to you
- Invite you to participate in surveys about our products or services
- Better understand the interests of our customers and visitors who use Abbott Services
- Maintain Abbott's online services such as websites and apps
- Monitor, detect and prevent fraud, improper activity and ensure Abbott's policy compliance
- Conduct research including secondary and follow-on research
- Determine an individual's eligibility to participate in Abbott programs or clinical trials
- Process payments
- Evaluate how you and other users interact with our online services
- Protect Abbott and our users
- Secure our online services including our network, websites and apps
- Conduct audits related to our current interactions with you
- Debug the site and service to identify and repair errors that impair existing intended functionality
- Defend ourselves in litigation and investigations and to prosecute litigations
- Comply with our legal and regulatory obligations
Abbott may also use information collected from you or about you to offer you customized content, including to:
- Recognize new or past visitors to our websites or apps
- Remember your personal preferences
- Show you more relevant and meaningful advertisements based on your interests
Abbott may also use your information for other purposes disclosed to you from time to time.
In addition, some of our applications and mobile-optimized sites may have location-based features. To deliver these features, we may collect and use location data provided by your mobile device. For example, we may offer shopping features that allow you to get information about local merchants. By using such applications, you consent to the collection and use of your mobile device location data for purposes of delivering these location-based features.
We may use personal information collected from any of the sources listed in the "How Does Abbott Collect Personal Information?" section of this policy for our internal business purposes, such as data analysis, audits, developing new products, enhancing our websites and apps, improving our Abbott Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including product and service development and improvement activities.
Does Abbott Share Personal Information?
Abbott may share your information within the Abbott family of companies.
We do not sell your personal information. However, we share personal information with our vendors, contractors, business and service partners, or other third parties (collectively, "Service Providers"). Examples of Service Providers include analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies and fulfillment companies. Service Providers also include our co-promotion partners for products that we jointly develop and/or market with other companies.
Some Service Providers may collect personal data on behalf of Abbott. These third parties may be provided with access to personal data needed to perform their functions. In addition, Abbott's practice is to require its Service Providers to keep your personal information confidential and to use personal information only to perform functions for Abbott.
If Abbott sells all or part of one of its product lines or divisions, your information may be transferred to the buyer. Abbott reserves the right to disclose your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.
Abbott may also disclose your personal information as required by law to any competent law enforcement body, regulatory or government agency, court or other third party where we believe the disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request or legal process served on us, or to protect the safety, rights, or property of our customers, the public, Abbott or others, and to exercise, establish or defend Abbott’s legal rights.
Abbott may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose.
Cookies and Other Tools
Abbott and its Service Providers collect information about you by using cookies, tracking pixels, web beacons and other technologies (collectively, “Tools”). We use this information to better understand, customize and improve user experience with our websites, services and offerings as well as to manage our advertising. This information can make your use of our Abbott Services easier and more meaningful by allowing Abbott and our Service Providers to provide better service, customize sites based on consumer preferences, compile statistics, provide you with more relevant advertisements based on your interests, analyze trends and otherwise administer and improve our Abbott Services. If we have collected your personal information, we may associate this personal data with information gathered through the Tools.
Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.allaboutcookies.org/.
You can also control Flash cookies which we may use on certain Abbott websites and apps from time to time by clicking here. Why? Because Flash cookies cannot be controlled through your browser settings. Choices you make are both browser and device-specific.
Here are some of the types of information collected when visiting Abbott Websites:
Log data: When you use Abbott websites and apps, our servers automatically record information (“log data”), including information that your browser sends whenever you visit an website or app or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the webpages you visited that had Abbott features, browser type and settings, the date and time of your request, how you used websites and cookie data.
Cookie data: Depending on how you are accessing Abbott’s online Services, we and our Service Providers may use “cookies” (a small text file sent by your computer each time you visit our sites, unique to your Abbott account or your browser) or similar technologies, to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you and/or your browser delete them). For example, we may use cookies to remember your personal preferences, such as sections of the website that you visit frequently, your user ID, or other settings so you do not have to set them up every time you visit, and we may use cookies to serve you relevant advertising tailored to your interests. Some of the cookies we use are associated with your Abbott account (including personal information about you, such as the email address you gave us), and other cookies are not.
We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Abbott Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/privacy/google-partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Social media plugins and data. In addition, our websites and apps may use social media plugins (e.g., the Facebook "Like" button, '"Share to Twitter"' button) to enable you to easily share information with others. When you visit any of our online Abbott Services, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our websites. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on our Abbott Services, the social plugins allow that social media website to receive information that you have visited our Abbott Services. The social plugins also allow the social media website to share information about your activities on Abbott with other users of their social media website. Abbott does not control any of the content from the social plugins. For more information about social plugins from other social media websites you should refer to those sites' privacy and data sharing statements.
If you choose to link your social media or Google account to Abbott, this allows us to obtain information from those accounts (such as your friends or contacts). The information we obtain from these services often depends on your settings or the applicable provider's privacy policies, so please check these policies before granting us access. You agree that we are not responsible for any acts or omissions by these social media service providers. If you give us permission to access this information, we will use it for the purposes described in this Privacy Policy.
Device information. In addition to log data, we may also collect information about the device you are using to access our Abbott Services, including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device may make available to us, please also check the policies of your device manufacturer or software provider.
Interest Based Advertising. Abbott hopes to deliver to you advertising for products and services you need or want. Abbott, its vendors and partners, use common tracking tools, such as cookies, pixels, web beacons, and similar technologies, to automatically collect information about users for purposes of enhancing their online experience and delivering more meaningful advertisements. Like many companies, Abbott may also utilize third-party advertising vendors and other partners to collect this information.
Like most companies, we place advertisements where we think they will be most relevant to customers. One way we do so is by allowing network advertising companies with whom we work to place their own Tools when an individual visits Abbott websites and apps. This enables the network advertising company to recognize individuals who have previously visited Abbott websites and apps and to serve you ads based on your web browsing activity, purchases, interests and/or other information—a practice commonly referred to as interest-based advertising (“IBA”) or online behavioral advertising (“OBA”).
These advertising companies may also use these types of technologies to recognize you across the devices you use, such as a mobile phone or a laptop, and serve you ads on websites you visit and applications you use.
Retargeting. One way in which we deliver more meaningful advertisements is through a common form of online advertising known as “retargeting” or “remarketing.” Retargeting works by serving ads on one site based on an individual’s online activities on a different, unrelated site. For example, if you look at Similac® products on an Abbott website, you may later see an advertisement for Similac® products when you visit third-party sites. To do this, Abbott or its advertising vendors may use a device ID, cookie, pixel, web beacon or similar technology placed by Abbott or our third-party vendor when you visit Abbott websites or apps or third-party websites or apps. The placing of these cookies or other technologies on your device may enable you to be identified across multiple websites. You should consult the privacy policies of our vendors and other websites that you visit to understand how they collect and use your data.
Opting-Out of IBA, OBA and Retargeting Activities
As a participant of the Digital Advertising Alliance (DAA), we adhere to DAA’s Interest-Based Advertising principles by providing you enhanced notice, transparency and control of our digital marketing practices as stated at http://www.aboutads.info/principles/. Click here to opt-out of having your online behavior collected for advertising purposes and receiving behaviorally targeted advertisements from our advertising partners. Choices you make are both browser and device-specific. Also, certain versions of the iOS operating system permit you to “Limit Ad Tracking” in the system settings, and certain versions of the Android operating system allow you to “Opt-out of Interest-Based Ads” in the system settings. Options you select are browser and device specific.
Abbott Do Not Track Policy. Some browsers have Do Not Track (“DNT”) features that allow you to tell a website not to track you. These features are not all uniform, and some browsers may not be set up to honor such requests. Abbott honors the AdChoice DNT signals. Options you select are browser and device specific. Please be aware that limiting the ability of websites to set cookies, however, may worsen your overall user experience, and in some cases the sites will not work properly without cookies, local storage and similar technologies.
What Choices Do I Have About How Abbott Collects and Uses Information about Me? Certain Abbott Services may ask whether you wish to opt-out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
Marketing
If you no longer wish to receive promotional marketing materials from us on a going-forward basis, you may opt-out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from Abbott by following the instructions included in the email. We will endeavor to comply with your request as soon as reasonably practicable.
However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as information about changes to our Privacy Policy or Terms of Use).
Your Privacy Choices
You may have certain rights and choices regarding our processing of your personal data. Depending on your jurisdiction, applicable law may entitle you to additional consumer rights, including the right (with certain limitations and exceptions) to:
- Know the categories and/or specific pieces of personal information collected about you, including whether your personal information is sold or disclosed, and with whom your personal information was shared
- Access a copy of the personal information we retain about you
- Request deletion of your personal information
We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information. If you are an authorized agent making a request on behalf of a consumer, we may require and request additional information to verify that you are authorized to make that request.
We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will endeavor to inform you of the denial and provide an explanation of our actions and the reasons for the denial.
We will not restrict or deny you access to our Abbott Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the Abbott Services. For example, if you sign up to receive marketing communications by email, then ask Abbott to delete all of your information, we will be unable to send you marketing communications.
You may exercise any of your rights in relation to your personal information by contacting us using the details provided under the “How Can I Contact Abbott” section below.
How does Abbott secure information?
It is Abbott’s practice to take steps to secure our Abbott Services; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. Abbott cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to Abbott websites or apps, you must weigh both the benefits and the risks. Abbott websites or apps may link to third-party websites that are not controlled by Abbott or subject to an Abbott privacy policy. You should check the privacy policies of such third-party websites before submitting personal information.
This Website is Not For Children. Abbott does not knowingly collect or use any information from children (we define “children” as minors younger than 13). We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.
Third party sites
We may provide links to websites and other third-party content that is not owned or operated by Abbott. The websites and third-party content to which we link may have separate privacy notices or policies. Abbott is not responsible for the privacy practices of any entity that it does not own or control.
If you provide any personal through a third-party site, your interaction and your personal information will be collected by, and controlled by the privacy policy of, that third party site. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this privacy policy.
Cross border transfers
Any information you provide to Abbott may be stored and processed, transferred between and accessed from the United States, where Abbott is headquartered, and other countries which may not guarantee the same level of protection of personal data as the one in which you reside. However, Abbott will handle your personal data in accordance with this privacy policy regardless of where your personal data is stored/accessed.
How Can I Contact Abbott?
If you have questions about your information, please contact us by clicking on the “Contact Us” link on the website you are visiting or by e-mailing us at privacy@abbott.com. Alternatively, you may send a letter to the following address:
Abbott Laboratories South Africa (Pty) Ltd
Attention: OEC Department,
219 Golf Club Terrace
Constantia Kloof, Roodepoort
1709, South Africa
OR
Abbott Rapid Diagnostics (Pty Ltd)
Attention: OEC Department
Woodlands Office Park, Building 28,
20 Woodlands Drive, Woodmead,
2191, South Africa
In all communications to Abbott, please include the email address used for registration (if applicable), the website address or the specific Abbott program to which you provided personal information (e.g. Abbott.com, Similac.com, etc.) and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.
To exercise your rights in relation to your personal information as allowed for under the Protection of Personal Information Act, click here.
How will I know whether Abbott has updated this policy?
Abbott reserves the right to amend this Privacy Policy at any time. If Abbott changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on October 31, 2020 and is effective as of that date.
Cookie |
Cookie Type |
Description |
has_js |
Functional |
It allows the server to know whether it can rely on JavaScript. When it is set to “1”, it means that JavaScript is activated on any page. |
[session id] |
Functional |
It allows the user to connect to the site. |
__utma |
Analytical |
It is used to keep track of the returning visits on the site. |
__utmb |
Analytical |
It is used to establish a user session. |
__utmc |
Analytical |
It is used to establish a user session. |
__utmz |
Analytical |
It keeps track of where the visitor came from and what search engine they used. |
PREF |
Google Maps Preferences |
It stores the user’s preferences for Google Maps. |
SID, SAPISID, APISID, SSID, HSID, NID |
Google Maps Preferences |
Google established a certain number of cookies on pages that include Google Map. |
PEDIASURE® DIS-CHEM BACK TO SCHOOL TERMS & CONDITIONS
SECTION 1: COMPETITION TERMS AND CONDITIONS
- This PediaSure® Back To School Campaign (“Campaign”) is operated by Abbott Laboratories South Africa (Pty) Ltd (hereinafter “Abbott” or “we” or “us” as the context may require).
- These terms and conditions (“Terms”) govern the operation of the campaign and participants (hereinafter “Participants” or “you” as the context may require) participation in the competition.
- Only permanent residents and citizens of South Africa who are 18 (eighteen) years and older and in possession of a valid South African identity book (“Participants”) shall be eligible to participate in this Competition. Employees of Abbott or any Abbott distributor/wholesaler shall be permitted to participate in this campaign internally.
- In accessing the Campaign’s website https://za.pediasure.abbott/ (“Website”), Participants agree to (i) these Competition Terms (ii) the Website Terms and Conditions (Section 2) and (iii) the Privacy Policy (Section 3).
- The competition will commence on the 16th of January 2023 and will close on the 28th of February 2023 (the “Closing Date”). Any Entry created after the Closing Date will be deemed null and void. Abbott shall not be liable to Participants as a result of Entries failing to be created or being created late due to any reason.
- Abbott reserves the right to, at any time, suspend or terminate the competition without any liability to any Participant(s).
- To enter in this competition, Participants are required to:
- Purchase PediaSure® 3+ powder product (Vanilla, Chocolate or Strawberry 850g OR Vanilla or Strawberry 1.6kg, PediaSure® Ready-to-Drink does not qualify.
- Swipe their Dis-Chem Benefit card;
- Retain all till slips as proof of purchase;
- Fifty (50) winners of this competition stand a chance to win a share of R25 000 in Dis-Chem Benefit Rewards.
- Each participant stands a chance to win R500 in Dis-Chem Benefit Rewards which will be allocated to their Dis-Chem Benefit Card. - Participants may enter as many times as they wish provided that each entry is associated with a separate purchase and unique code.
- By participating in the Competition, Participants agree and consent to their Data being captured and used by Abbott for those purposes as set out in the Privacy Policy.
- Abbott reserves the right to, at any time, unilaterally terminate a Participant’s participation as a result of a Participant’s breach of these Terms.
- The draw date for this promotion is 15 March 2023. Winners will be notified via telephone, SMS or email.
- Winning Entries will be drawn by a random system-generated draw from entrants.
- Abbott shall make 3 (three) attempts over 2 (two) working days to contact and notify selected winners. If the selected winner cannot be contacted after these 3 (three) attempts, then the winner will be deemed to have forfeited their prize and a replacement winner will be selected from the names drawn from the remaining qualifying Participants. This process shall continue until the winner has been successfully contacted as per these Terms.
- Prizes may not be redeemed for cash and are not exchangeable.
- Abbott may, upon receiving the prior written consent of any winner, publish such winner’s name, surname and images, including photographs, on, inter alia, Abbott’s Facebook page without any liability to Abbott or any remuneration being due to the winner.
- Abbott reserves the right to extend, reasonably shorten or suspend the time period of the Competition whenever it should so choose for technical, commercial, or operational reasons, or for the greater public good, or due to a “force majeure” or generally for any reason whatsoever within its sole discretion, on condition that it notifies the participants.
- Abbott reserves the right to terminate this Competition immediately at any stage, without liability to any Participant, as may be required due to changes in legislation, or if required by any national, provincial, or municipal authority.
- Abbott or relevant parties are no way involved in the health or safety of the experiences. The prizes won will be at the winners risk and the external party/supplier.
SECTION 2: WEBSITE TERMS & CONDITIONS
Terms and Conditions of Website Use
These terms and conditions apply to your use/access of the PediaSure® Awareness Campaign Web Site https://za.pediasure.abbott/
Your access to this website is subject to the following terms and conditions which may be updated by us from time to time without notice to you. By accessing or using this website, you agree that you have read, understand, and agree to be bound to these terms and conditions, as they may be amended from time to time, as well as to the terms of our Privacy Policy and Cookie Policy, which are hereby incorporated into these Terms and Conditions. You are responsible for periodically reviewing these Terms and Conditions for applicable changes. Your use of this website after posting by us of any changes to these Terms and Conditions constitutes your acceptance to those changes. If you disagree with these Terms and Conditions (as they may be amended from time to time), or are dissatisfied with this website, your sole and exclusive remedy is to discontinue using this website.
Disclaimers
You acknowledge and agree that:
We do not warrant the accuracy, effectiveness and suitability of any information contained in this website. Each person assumes full responsibility and all risks arising from use of this website. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Abbott reserves the right to make additions, deletions, or modifications to the information at any time without any prior notification.
Abbott makes no representations or warranties of any kind or nature with respect to the information or content posted on this website. Unless otherwise stated on this website, Abbott hereby disclaims all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement. In no event shall Abbott be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of this website and/or the information or content posted on this website, regardless of whether Abbott has been advised as to the possibility of such damages.
Abbott is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites.
Abbott will endeavor to keep this website available for use however; we cannot guarantee this and take no responsibility for any loss or damage that occurs due to an interruption of access to this website. Abbott may interrupt access to this website for maintenance reasons or for any other reason, at Abbott’s sole discretion.
Your use
You understand, acknowledge, and agree to the following:
By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local and international laws, rules and regulations.
Except as expressly stated and agreed upon in advance by Abbott, no confidential relationship shall be established in the event that any user of this website should make any oral, written or electronic communication to Abbott (such as feedback, questions, comments, suggestions, ideas, etc.). If any Abbott website requires or requests that such information be provided, and that such information contains personal identifying information (e.g., name, address, phone number), Abbott shall obtain, use and maintain it in a manner consistent with our Privacy Policy. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Abbott shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Abbott is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights.
Intellectual Property
The information, documents, and related graphics published in this website (the "Information") are the sole property of Abbott, except for information provided by third-party providers under contract to Abbott, its subsidiaries or affiliates. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Internet site are used separate from accompanying text. Abbott is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott.
No use of any Abbott trademark, trade names, trade dress and products in this website may be made without the prior written authorization of Abbott, except to identify the product or services of the company.
If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Abbott by providing our copyright agent with the following in writing:
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit Abbott to locate the material;
- Your name, address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is infringing and not authorized; and
- A statement made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
- The electronic or physical signature of the copyright owner or a person authorized to act on the copyright owner’s behalf.
To submit a notification of claimed infringement, please contact Abbott's Designated Agent at the following address:
Email: trademarks@abbott.com
Privacy and Security
Abbott is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our Web site. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using our Web site, you agree to be bound by that policy.
Limitation of Liability
Abbott does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, this website. Reliance on these materials, information and opinions is solely at your own risk. Abbott disclaims any liability for injury or damages resulting from the use of this website, or the content contained thereon.
This Abbott website, the site content, and the products and services provided on or available through this website are provided on an “as is” and “as available” basis, with all faults. In no event shall Abbott, or its subsidiaries, affiliates, vendors, or their respective directors, employees or agents (hereinafter “Abbott Parties”) be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, this website, the site content, any services provided on or through this website or any linked site, including any special, indirect, punitive, incidental, exemplary or consequential damages. Except in the case of death or personal injury caused by their negligence, Abbott and the Abbott Parties hereby disclaim, to the maximum extent permitted by applicable law, liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with: (i) use of, or inability to use, the website; (ii) use of information or content on the website; (iii) any services provided on or through the website; and (iv) interception or unauthorized access to personal information submitted to the website, including, without limitation, the following categories of loss or damage, whether or not Abbott has been advised of the possibility of such loss or damage:
- loss or corruption of data
- loss of profits
- loss of anticipated savings
- loss of business opportunity
- loss of goodwill
- loss of reputation
- special damage
General
You agree that these terms and conditions describe the entire agreement between us with respect to its subject matter. These terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa. If an arbitration panel of competent jurisdiction finds that any provision of these terms and conditions is invalid or unenforceable, you agree that the other provisions of these terms and conditions will remain in full force and effect. Any dispute arising out of, or in connection with, these terms and conditions, including any question regarding their existence, validity or termination, or the legal relationships established by these terms and conditions, shall be referred to referred to arbitration in accordance with the Rules of the Arbitration Foundation of Southern Africa (“AFSA”). The arbitration tribunal shall consist of one (1) arbitrator appointed by the AFSA. The seat of the arbitration shall be Johannesburg, Gauteng. The arbitration proceedings and award shall be conducted and written in the English language. The arbitration award shall be final and binding on both Parties and not subject to any appeal.
SECTION 3: PRIVACY POLICY
This Privacy/Cookies Policy explains how we handle the personal information that you provide to us on the Ensure® Real Madrid Campaign Competition Web Site controlled by Abbott Laboratories South Africa (Pty) Ltd (including its subsidiaries and affiliates) which link to this Privacy/Cookies Policy (referred to as "Abbott Web Sites") and when you contact us by telephone. This Privacy/Cookies Policy also describes the collection of certain other types of technical and web browsing information through cookies and similar technologies on Abbott Web Sites.
This Privacy/Cookies Policy does not apply to personal information collected from Abbott Web Sites that do not link to this Privacy/Cookies Policy, or to third-party web sites to which Abbott Web Sites may link. Your use of Abbott Web Sites, which link to this Privacy/Cookies Policy is subject to this Privacy/Cookies Policy and the Terms of Use.
Please read this Privacy/Cookies Policy before using Abbott Web Sites or submitting personal information to us.
On occasion, Abbott may offer apps, special programs, activities, events or promotions ("Programs") that have unique or additional specific terms, privacy notices and/or consent forms that explain how any information you provide will be processed in connection with the Programs. You should review the applicable terms before interacting or participating in the Programs.
Personal Information
"Personal information" is information that identifies you as an individual or relates to an identifiable individual. Examples of personal information include your name, your postal address and your telephone number.
How Does Abbott Collect Personal Information?
Abbott collects information in a few different ways:
- Information you submit or choose to provide
- Information you give us permission to collect from you or another source
- From Health Care Professionals
- Through our websites and mobile apps
- From contract research organizations and clinical trial investigators
- From your participation in Abbott programs or clinical trials
- From third party service providers, data brokers or business partners
- From industry and patient groups and associations
- Automatically from devices you use to connect to Abbott Services (See "Cookies and Other Tools" below)
- Information provided by Abbott partners
- From public sources including, but not limited to, social media and other websites that enable social sharing
- Information from government agencies, public or third party information sources
From time to time, we may use or augment the personal information we have about you obtained from other sources, such as public databases, social media platforms and other third parties. We may also combine information we get from a third-party with information we already have, and we may combine information that we have collected offline with information we collect online.
If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.
Information Abbott Collects
Abbott may collect the following information, depending on what product and service you use:
- Contact information and preferences (such as name, email address, mailing address, phone number, and emergency contact information)
- Biographical and demographic information (such as date of birth, age, gender, ethnicity, marital status, and sexual orientation)
- Health and medical information (such as medical insurance details, information about physical and mental health conditions and diagnoses, treatments for medical conditions, genetic information, family medical history and medications an individual may take, including the dosage, timing, and frequency) we collect in connection with managing clinical trials, conducting research, providing patient support programs, distributing and marketing our products, managing compassionate use and expanded access programs and tracking adverse event reports
- Information regarding parents or legal guardians
- Any information you provide in connection with applying to or participating in a patient assistance or support program (such as financial need information)
- Payment-related information we need to complete a transaction (such as credit card number and financial account information)
- Username and password that you may select in connection with establishing an account on our websites or mobile apps
- Your photograph, social media handle or digital or electronic signature
- Publicly available information
- Internet activity, such as your Internet Protocol ("IP") address, browsing history, your search history and information on your interaction with the Abbott Services and our advertisements
- Device information
- Geolocation data, e.g., your physical location or movements (See "Cookies and Other Tools" below)
- Inferences drawn from other personal information listed above, to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes
- If you are accessing Abbott websites or apps on your mobile device, you may also choose to provide us with location data. To protect your privacy, you should not provide Abbott with any information that is not specifically requested
- Any adverse event information
If you are a Health Care Professional, we may also collect:
- Professional credentials, educational and professional history, institutional and government affiliations, information included on a resume or curriculum vitae, education and work history (such as work experience, education and languages spoken)
- Information about the Abbott programs, products and activities with which you have engaged
- Details about our interactions with you, your prescribing of our products and the agreements you have executed with us; including remittance or other financial information
- Any information you choose to provide about yourself or your household
- Information collected in connection with Abbott hosted events or activities you attend or participate in
- Publicly-available information related to your practice, such as license information, disciplinary history, prior litigation and regulatory proceedings, and other due diligence related information
We may use the personal information we collect about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use public information to confirm contact or financial information, to verify licensure of Health Care Professionals or to better understand your interests by associating demographic information with the information you have provided.
How Does Abbott Use Personal Information?
How Abbott uses your information depends on how you interact with the Abbott Services. Generally, Abbott may also use your information to:
- Provide our products and services to you and make them better
- Develop new products and services
- Fulfill your requests
- Provide customer service
- Send you administrative communications regarding Abbott's products or Abbott Services
- Notify you about special promotions or offers that may be of interest to you
- Invite you to participate in surveys about our products or services
- Better understand the interests of our customers and visitors who use Abbott Services
- Maintain Abbott's online services such as websites and apps
- Monitor, detect and prevent fraud, improper activity and ensure Abbott's policy compliance
- Conduct research including secondary and follow-on research
- Determine an individual's eligibility to participate in Abbott programs or clinical trials
- Process payments
- Evaluate how you and other users interact with our online services
- Protect Abbott and our users
- Secure our online services including our network, websites and apps
- Conduct audits related to our current interactions with you
- Debug the site and service to identify and repair errors that impair existing intended functionality
- Defend ourselves in litigation and investigations and to prosecute litigations
- Comply with our legal and regulatory obligations
Abbott may also use information collected from you or about you to offer you customized content, including to:
- Recognize new or past visitors to our websites or apps
- Remember your personal preferences
- Show you more relevant and meaningful advertisements based on your interests
Abbott may also use your information for other purposes disclosed to you from time to time.
In addition, some of our applications and mobile-optimized sites may have location-based features. To deliver these features, we may collect and use location data provided by your mobile device. For example, we may offer shopping features that allow you to get information about local merchants. By using such applications, you consent to the collection and use of your mobile device location data for purposes of delivering these location-based features.
We may use personal information collected from any of the sources listed in the "How Does Abbott Collect Personal Information?" section of this policy for our internal business purposes, such as data analysis, audits, developing new products, enhancing our websites and apps, improving our Abbott Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including product and service development and improvement activities.
Does Abbott Share Personal Information?
Abbott may share your information within the Abbott family of companies.
We do not sell your personal information. However, we share personal information with our vendors, contractors, business and service partners, or other third parties (collectively, "Service Providers"). Examples of Service Providers include analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies and fulfillment companies. Service Providers also include our co-promotion partners for products that we jointly develop and/or market with other companies.
Some Service Providers may collect personal data on behalf of Abbott. These third parties may be provided with access to personal data needed to perform their functions. In addition, Abbott's practice is to require its Service Providers to keep your personal information confidential and to use personal information only to perform functions for Abbott.
If Abbott sells all or part of one of its product lines or divisions, your information may be transferred to the buyer. Abbott reserves the right to disclose your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.
Abbott may also disclose your personal information as required by law to any competent law enforcement body, regulatory or government agency, court or other third party where we believe the disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request or legal process served on us, or to protect the safety, rights, or property of our customers, the public, Abbott or others, and to exercise, establish or defend Abbott’s legal rights.
Abbott may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose.
Cookies and Other Tools
Abbott and its Service Providers collect information about you by using cookies, tracking pixels, web beacons and other technologies (collectively, “Tools”). We use this information to better understand, customize and improve user experience with our websites, services and offerings as well as to manage our advertising. This information can make your use of our Abbott Services easier and more meaningful by allowing Abbott and our Service Providers to provide better service, customize sites based on consumer preferences, compile statistics, provide you with more relevant advertisements based on your interests, analyze trends and otherwise administer and improve our Abbott Services. If we have collected your personal information, we may associate this personal data with information gathered through the Tools.
Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.allaboutcookies.org/.
You can also control Flash cookies which we may use on certain Abbott websites and apps from time to time by clicking here. Why? Because Flash cookies cannot be controlled through your browser settings. Choices you make are both browser and device-specific.
Here are some of the types of information collected when visiting Abbott Websites:
Log data: When you use Abbott websites and apps, our servers automatically record information (“log data”), including information that your browser sends whenever you visit an website or app or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the webpages you visited that had Abbott features, browser type and settings, the date and time of your request, how you used websites and cookie data.
Cookie data: Depending on how you are accessing Abbott’s online Services, we and our Service Providers may use “cookies” (a small text file sent by your computer each time you visit our sites, unique to your Abbott account or your browser) or similar technologies, to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you and/or your browser delete them). For example, we may use cookies to remember your personal preferences, such as sections of the website that you visit frequently, your user ID, or other settings so you do not have to set them up every time you visit, and we may use cookies to serve you relevant advertising tailored to your interests. Some of the cookies we use are associated with your Abbott account (including personal information about you, such as the email address you gave us), and other cookies are not.
We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Abbott Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/privacy/google-partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Social media plugins and data. In addition, our websites and apps may use social media plugins (e.g., the Facebook "Like" button, '"Share to Twitter"' button) to enable you to easily share information with others. When you visit any of our online Abbott Services, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our websites. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on our Abbott Services, the social plugins allow that social media website to receive information that you have visited our Abbott Services. The social plugins also allow the social media website to share information about your activities on Abbott with other users of their social media website. Abbott does not control any of the content from the social plugins. For more information about social plugins from other social media websites you should refer to those sites' privacy and data sharing statements.
If you choose to link your social media or Google account to Abbott, this allows us to obtain information from those accounts (such as your friends or contacts). The information we obtain from these services often depends on your settings or the applicable provider's privacy policies, so please check these policies before granting us access. You agree that we are not responsible for any acts or omissions by these social media service providers. If you give us permission to access this information, we will use it for the purposes described in this Privacy Policy.
Device information. In addition to log data, we may also collect information about the device you are using to access our Abbott Services, including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device may make available to us, please also check the policies of your device manufacturer or software provider.
Interest Based Advertising. Abbott hopes to deliver to you advertising for products and services you need or want. Abbott, its vendors and partners, use common tracking tools, such as cookies, pixels, web beacons, and similar technologies, to automatically collect information about users for purposes of enhancing their online experience and delivering more meaningful advertisements. Like many companies, Abbott may also utilize third-party advertising vendors and other partners to collect this information.
Like most companies, we place advertisements where we think they will be most relevant to customers. One way we do so is by allowing network advertising companies with whom we work to place their own Tools when an individual visits Abbott websites and apps. This enables the network advertising company to recognize individuals who have previously visited Abbott websites and apps and to serve you ads based on your web browsing activity, purchases, interests and/or other information—a practice commonly referred to as interest-based advertising (“IBA”) or online behavioral advertising (“OBA”).
These advertising companies may also use these types of technologies to recognize you across the devices you use, such as a mobile phone or a laptop, and serve you ads on websites you visit and applications you use.
Retargeting. One way in which we deliver more meaningful advertisements is through a common form of online advertising known as “retargeting” or “remarketing.” Retargeting works by serving ads on one site based on an individual’s online activities on a different, unrelated site. For example, if you look at Similac® products on an Abbott website, you may later see an advertisement for Similac® products when you visit third-party sites. To do this, Abbott or its advertising vendors may use a device ID, cookie, pixel, web beacon or similar technology placed by Abbott or our third-party vendor when you visit Abbott websites or apps or third-party websites or apps. The placing of these cookies or other technologies on your device may enable you to be identified across multiple websites. You should consult the privacy policies of our vendors and other websites that you visit to understand how they collect and use your data.
Opting-Out of IBA, OBA and Retargeting Activities
As a participant of the Digital Advertising Alliance (DAA), we adhere to DAA’s Interest-Based Advertising principles by providing you enhanced notice, transparency and control of our digital marketing practices as stated at http://www.aboutads.info/principles/. Click here to opt-out of having your online behavior collected for advertising purposes and receiving behaviorally targeted advertisements from our advertising partners. Choices you make are both browser and device-specific. Also, certain versions of the iOS operating system permit you to “Limit Ad Tracking” in the system settings, and certain versions of the Android operating system allow you to “Opt-out of Interest-Based Ads” in the system settings. Options you select are browser and device specific.
Abbott Do Not Track Policy. Some browsers have Do Not Track (“DNT”) features that allow you to tell a website not to track you. These features are not all uniform, and some browsers may not be set up to honor such requests. Abbott honors the AdChoice DNT signals. Options you select are browser and device specific. Please be aware that limiting the ability of websites to set cookies, however, may worsen your overall user experience, and in some cases the sites will not work properly without cookies, local storage and similar technologies.
What Choices Do I Have About How Abbott Collects and Uses Information about Me? Certain Abbott Services may ask whether you wish to opt-out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
Marketing
If you no longer wish to receive promotional marketing materials from us on a going-forward basis, you may opt-out of receiving such materials. You may unsubscribe from receiving marketing or other commercial emails from Abbott by following the instructions included in the email. We will endeavor to comply with your request as soon as reasonably practicable.
However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as information about changes to our Privacy Policy or Terms of Use).
Your Privacy Choices
You may have certain rights and choices regarding our processing of your personal data. Depending on your jurisdiction, applicable law may entitle you to additional consumer rights, including the right (with certain limitations and exceptions) to:
- Know the categories and/or specific pieces of personal information collected about you, including whether your personal information is sold or disclosed, and with whom your personal information was shared
- Access a copy of the personal information we retain about you
- Request deletion of your personal information
We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information. If you are an authorized agent making a request on behalf of a consumer, we may require and request additional information to verify that you are authorized to make that request.
We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will endeavor to inform you of the denial and provide an explanation of our actions and the reasons for the denial.
We will not restrict or deny you access to our Abbott Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the Abbott Services. For example, if you sign up to receive marketing communications by email, then ask Abbott to delete all of your information, we will be unable to send you marketing communications.
You may exercise any of your rights in relation to your personal information by contacting us using the details provided under the “How Can I Contact Abbott” section below.
How does Abbott secure information?
It is Abbott’s practice to take steps to secure our Abbott Services; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. Abbott cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to Abbott websites or apps, you must weigh both the benefits and the risks. Abbott websites or apps may link to third-party websites that are not controlled by Abbott or subject to an Abbott privacy policy. You should check the privacy policies of such third-party websites before submitting personal information.
This Website is Not For Children. Abbott does not knowingly collect or use any information from children (we define “children” as minors younger than 13). We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.
Third party sites
We may provide links to websites and other third-party content that is not owned or operated by Abbott. The websites and third-party content to which we link may have separate privacy notices or policies. Abbott is not responsible for the privacy practices of any entity that it does not own or control.
If you provide any personal through a third-party site, your interaction and your personal information will be collected by, and controlled by the privacy policy of, that third party site. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this privacy policy.
Cross border transfers
Any information you provide to Abbott may be stored and processed, transferred between and accessed from the United States, where Abbott is headquartered, and other countries which may not guarantee the same level of protection of personal data as the one in which you reside. However, Abbott will handle your personal data in accordance with this privacy policy regardless of where your personal data is stored/accessed.
How Can I Contact Abbott?
If you have questions about your information, please contact us by clicking on the “Contact Us” link on the website you are visiting or by e-mailing us at privacy@abbott.com. Alternatively, you may send a letter to the following address:
Abbott Laboratories South Africa (Pty) Ltd
Attention: OEC Department,
219 Golf Club Terrace
Constantia Kloof, Roodepoort
1709, South Africa
OR
Abbott Rapid Diagnostics (Pty Ltd)
Attention: OEC Department
Woodlands Office Park, Building 28,
20 Woodlands Drive, Woodmead,
2191, South Africa
In all communications to Abbott, please include the email address used for registration (if applicable), the website address or the specific Abbott program to which you provided personal information (e.g. Abbott.com, Similac.com, etc.) and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.
To exercise your rights in relation to your personal information as allowed for under the Protection of Personal Information Act, click here.
How will I know whether Abbott has updated this policy?
Abbott reserves the right to amend this Privacy Policy at any time. If Abbott changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on October 31, 2020 and is effective as of that date.
Cookie |
Cookie Type |
Description |
has_js |
Functional |
It allows the server to know whether it can rely on JavaScript. When it is set to “1”, it means that JavaScript is activated on any page. |
[session id] |
Functional |
It allows the user to connect to the site. |
__utma |
Analytical |
It is used to keep track of the returning visits on the site. |
__utmb |
Analytical |
It is used to establish a user session. |
__utmc |
Analytical |
It is used to establish a user session. |
__utmz |
Analytical |
It keeps track of where the visitor came from and what search engine they used. |
PREF |
Google Maps Preferences |
It stores the user’s preferences for Google Maps. |
SID, SAPISID, APISID, SSID, HSID, NID |
Google Maps Preferences |
Google established a certain number of cookies on pages that include Google Map. |

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